Contact CellarPass Guest Link Pro

Contact CellarPass Guest Link Pro Support


Company Name:

About: CellarPass offers the leading guest management platform for the alcohol
industry. Lead by wine industry veterans, the guest platform is designed to work
just as effectively for small, family-owned wineries to mega brands.


 
  2025-02-13

CellarPass Guest Link Pro Customer Service 💢

Hard-to-find customer service info can be a red flag. Is CellarPass Guest Link Pro Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CellarPass



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit CellarPass Guest Link Pro Website

Privacy Policy: http://about.cellarpass.com/terms-policy/

Developer: CellarPass, Inc.





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2 Most reported problems 😔💔

4.6 out of 5

Napa use

2025-03-19

by Cellarcrap

We went to Napa in February- when I bought 2 cellar passes I had difficulty activating the passes. When I went to schedule events the software said my password was not valid. I called tech support and left messages- no call backs. I set up a visit at William Hill - told them I have printed cellar passes. They were both in my name- the winery said had to have 2 different names. They were not familiar with cellar pass program but did comp our tasting.
I paid $ 250 for the 2 passes and got in one tasting. Did not have the other names of wineries cellar pass partnered with. A totally bad experience.
No live personnel to handle any issues. We have belonged to wineries in Napa and Sonoma and wanted to expand our experiences- we have belonged to wineries for over 18 years. Again Cellar Pass did not deliver- should refund the money for this service.

Navigation is a PAIN!

2025-03-20

by Yasmin17a

trying to search open reservations for tastings is almost impossible without wanting to throw the phone out the window. why is there no back button to go back ONE page? instead the "back" button takes you to the home page and you have to start your search again from scratch!!! why isn't the most important detail on the winery's profile page? how much is each tasting? why do I need to make a reservation to see pricing if that's the main criteria for my search? why is there no map so I can SEE the area that I'm in so I can base my choices by LOCATION!???? This app is garbage. It's better just to use Google maps and call places yourself.




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  4. If you are a CellarPass Guest Link Pro customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CellarPass Guest Link Pro.


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