🏷️ About: CellarPass offers the leading guest management platform for the alcohol industry. Lead by wine industry veterans, the guest platform is designed to work just as effectively for small, family-owned wineries to mega brands.
We Investigate the app owner's website (Cellarpass.com), verify their legitimacy, and uncover hidden scams and complaints.
We went to Napa in February- when I bought 2 cellar passes I had difficulty activating the passes. When I went to schedule events the software said my password was not valid. I called tech support and left messages- no call backs. I set up a visit at William Hill - told them I have printed cellar passes. They were both in my name- the winery said had to have 2 different names. They were not familiar with cellar pass program but did comp our tasting.
I paid $ 250 for the 2 passes and got in one tasting. Did not have the other names of wineries cellar pass partnered with. A totally bad experience.
No live personnel to handle any issues. We have belonged to wineries in Napa and Sonoma and wanted to expand our experiences- we have belonged to wineries for over 18 years. Again Cellar Pass did not deliver- should refund the money for this service.
trying to search open reservations for tastings is almost impossible without wanting to throw the phone out the window. why is there no back button to go back ONE page? instead the "back" button takes you to the home page and you have to start your search again from scratch!!! why isn't the most important detail on the winery's profile page? how much is each tasting? why do I need to make a reservation to see pricing if that's the main criteria for my search? why is there no map so I can SEE the area that I'm in so I can base my choices by LOCATION!???? CellarPassGuestLinkPro is garbage. It's better just to use Google maps and call places yourself.
CellarPass Guest Link Pro collected the following data from you:
Lead by wine industry veterans, the guest platform is designed to work just as effectively for small, family-owned wineries to mega brands.
CellarPass offers the leading guest management platform for the alcohol industry.
Guest Link Pro allows the freedom to be anywhere in the world to manage your guests right from the smartphone found in your back pocket.
Our new dashboard provides the reports and dashboard data you need to keep your finger on the pulse of your business at any time.
Book, reschedule and modify reservations on the fly.
