Contact Hoop Support

by Zeeisnothappy

My friend and I downloaded this app because we say it on TikTok and it said you can get more friends on Snapchat and connect with others so that’s what we went there for . So we started to get some people that we became friends with but unfortunately something bad happened to my friend she basically to make the story short got scammed the person hacked her Cashapp took her money mind you she is a single mom of two girls doesn’t have a job and they literally took petty change from her . Do not use it you can maybe meet a regular normal person like us ( me for example) that are just looking to make friends and not cause harm but over all this app is used by people that just will ruin your life in Seconds like it’s really sad now my friend is out of money who is going to get it back for her ? The people that made this app ? TBH the way I feel about this Is they are probably the ones maybe that are even doing this . Truly horrible experience. I wish there was a horrible rate but I am going to leave one star but trust me it’s just so I can post this because it’s not allowing me without rating this first .

by Wyoming Buckeye1

Hoop used to be one of my favorite apps. Now it is slowly becoming worse and worse. It seems as though every update made it worse and worse. First, they took away bios which was probably the largest blow to the overall enjoyment to the app and helped look for people more. Secondly, they made daily rewards less going from 200 to 100 but also adding in the purchasing of gems which was intentional but understandable. They had taken away being able to take 6 pictures and changed it to 3. Lastly, they’ve added the superchat and the other thing that’s like 2000 gems but also a ripoff. I’ve also noticed that since all these terrible updates it has led to an EXCESSIVE amount of bots advertising sexual images for kids and is very bad. At this point I would not recommend this app to anyone. Hoop used to be such a great app but since they’ve really sunk it. I’m not saying they have to add the same things as before but add features that helps you get better selection of people. I would enjoy talking more about the problems with the app to any developers who may read this.

by _anonymous_102

This app used to be so good about 6 months ago and with each update there was either a feature taken away or the app just got slower and more unstable, you’ve taken away the ability to make a bio about yourself and to see other peoples interest and locations and other facts about them, but not only that you’ve taken away the ability to change your age which was an issue cause I had to make a new account cause I first put in my birthday wrong and it said I couldn’t change it and I had to make a new account, also you’ve taken away the search preference to see people within a certain amount of miles of your town or city, now that it doesn’t exist anymore you can only see random people around your country or the world, I’d much rather get to know people that live near me so we can hangout, overall this app has gotten a lot worse and I fear what will happen with another update, and the recent restrictions with profiles and settings is not what will make the app better, it makes it worse, this needed to be addressed so please take it into consideration.