Are you having issues? Select the issue you are having below and provide feedback to Mascot.
- Struggling to find oc
- No dark mode
- No note taking function
- No online/offline indicator
- DM page removed
- Glitchy and can't make characters with story line
- Pedophiles, racist people, and cyber bullying
Every time I try to log in it says host Nam can’t be found
It’s saying I need a hostname
Mascot shows the message "There seems to be no internet access" and a black screen. And also the page with the personages is black, but the personages themselves are not visible! Please fix this error!
Mascot is currently being attacked by spam bots which brings the servers to a halt and no one can access anything. Someone should really fix this issue I even deleted the app and reinstalled it but nothing works this could be the end for Mascot but who knows?
When I open the mascot app it says “ a server with the specified hostname could not be found” and that’s the only thing that’s coming up, I haven’t gotten it to work all day. Please fix this.
There is a ssl error I have tried everything it’s not working please help
Whenever I try to do almost anything, it says "There seems to be no Internet access" and it won't let me see my character, gc's, or dms or anything else.
I'm having problems posting a plot even though it's been weeks and weeks of not posting any plots it still says 'one plot every 6 hours' ITS BEEN DAYS!!
I can’t see the photos of my characters
My characters continue to disorganize themselves and I like them organized.
Some profile pictures for my characters won't load. Every time I click on them they'll be gone, why is it happening? This never happened to me before while I was on the app.
hello, ive been useing mascot for a year now. and it keeps saying no internet access and it keeps saying that for two days straght so i deleted the app then download the app again and normaly things go back to normal if i log back in but then it loads and then resets me back to login in and says there is no internet access, so can u please fix this since i dont use any other chatting app and i love to talk and if i dont i feel upset. also let me know when it gets fixed. -thank u
I still can’t get into my account. Can you fix it please
Hello! I'm a new fan of Mascot (maybe 4 months?) and I LOVEEE this app but it's already been 4 days and the app says there's no connection with the Internet even though there is. I really hope this gets sorted out because it's my favorite app! :(
My mascot isn't working, it says "no internet" and my internet is fine. I need to talk to my pookies pls fix it
Dude it’s been two days that the app has been down and no one will email us back, are y’all just not gonna fix yalls app???? Or at least email us with updates?? I still can’t get into my account like everyone else. It keeps saying the server hostname stuff can’t be found. Please fix it already or tell us what’s going on!😩
Please. I exited out of the app because it wouldn’t load and now it’s not letting me back into my account and says that it doesn’t exist when I’ve had the app for almost two years! I’ve never had a different account and I haven’t been able to login for two and a half days! Please fix the issue quickly!
Bro I keep getting the SSL or Like Server connection is bad error Though my internet is good. Please fix it it’s been 3 days.
this bug isn’t intentional, currently Mascot has a server down and the people who are required to fix it aren’t at the moment. it isn’t the developers fault, trust me i am frustrated as well but they gave me an email when i messaged.
This app has been down for over 24 hours and the last couple of updates have made the overall app worse by adding adds after a couple of messages. One of my friends was told by Mascot support that the whole reason why the app is down at the moment is because one of their servers are down, and unfortunately the issue comes from Amazon AWS which is their cloud provider. If they don't fix it on their end first then they can't fix their app. Everyone's chats, accounts and everything else on Mascot is safe and fine, nothing has been deleted. Once they've gotten the server back up and running then everyone should be able to accesss everything as normal. Hopefully they'll be able to fix it soon and that everything can be up and running again soon.
"Mascot is the best app to find roleplay partners and groups. Only on Mascot can you customize and switch characters in live chats and publish roleplay stories for others to read." PROVE IT, FiX THE APP
Hello, I can't go into mascot without it saying "These no internet connection" Please fix it if you see this, I really want to make friends
It's been 48 hours since mascot have been down, I've been trying to contact them for guidance or incase I've been banned but they have been keeping me in the dark....is mascot officially over?? I need some help here guys
Hi, I can’t log into my account, it keeps saying "a server with this specified hostname could not be found"
I cant log into my account, it says "a server with this specified hostname could not be found"
It won't let me log into my account It keeps saying internet access Even though my internet is perfectly fine
When I load in it says a server with a specified hostname could not be found
It’s been over 24 hours. I keep getting the “a server with specified hostname could not be found.” So I did what some other people were saying to do and that was to delete and reinstall so I did that but now I can’t log back in because it’s saying the same thing now. I’m panicking because I can’t get to my friends. Please fix yalls app!! 😭😭😭😭🥲🥲🥲
When i go into the app It's saying that theres no internet access but everything is ok with my internet, please fix this
It's been down since like 10 pm EST I don't understand why it's taking so long to get back up
Complete guide to troubleshoot Mascot app on iOS and Android devices. Solve all Mascot app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at offerstemple inc, developers of Mascot.
Contact e-Mail: support@getmascot.app
Customize the aesthetic and vibe of your roleplay and stories by uploading unique covers, background images, and setting distinctive colors for each character. Only on this app can you customize and switch characters in live chats and publish roleplay stories for others to read. Whether you’re a literate roleplayer, or a FanFiction writer, it’s super easy to visualize your content into texting or Otome style visual stories. You can play multiple characters at the same time with our character switch feature inside the chat. Discover roleplay chat rooms in different AUs to meet new roleplay partners. Upload all of your original characters, customize their gender, sexualities, pronouns, likes, dislikes, special powers, and more! Get VERIFIED to have your roleplay stories featured on the homefeed! this app is the best app to find roleplay partners and groups. Now you can swipe through OCs to match and roleplay with new partners. Keep swiping till you find a fandom and character that matches your interests. Huge shoutout to all of the contributions and the OC designs on Mascot store made by IG: @devilish_23 thank you so much! Use the Narrator feature to switch between narrations and dialogues. The best part, you can collaborate in real time with friends! Literally everything! You can even make an immersive Y/N that allows your readers to insert themselves into the story! Check out everyone else’s OCs and make new friends! We would love to hear your thoughts about this app!