Contact Asteroom

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Company Name:

About: Asteroom is the easiest way to create 3D virtual tours. A 2000 sqft home can be
completed in 10-15 minutes.


 
  2025-11-24

Asteroom Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Asteroom Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Penpower Technology Ltd.



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Asteroom Website

Privacy Policy: https://www.asteroom.com/download/EULA/Asteroom_Privacy&Terms_ENG.html

Developer: Penpower Inc.




Privacy & Terms:

https://www.asteroom.com/en/



Can I trust Asteroom app?

Protect your data and wallet. We investigate the developer's website (Asteroom.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.0 out of 5

Can’t create account w FB

2025-10-13

by JBDonlevy

Your app says there’s no email in FB to return to sign up but when I check my FB app settings, you’re there & listed as active (meaning the linking was successful) & it clearly shows that I’ve allowed you access to my email. Until this is fixed, I have to give you just 1 star.

No customer service except useless videos

2025-10-14

by RockinRobynM

Don’t buy this app or the devices you need. It doesn’t work.

Finally an affordable 3D tour solution that photographers can offer

2025-10-15

by Trevorclearwater

Clients love an alternative to Matterport - been creating virtual tours on asteroom regularly and the quality shot from an iPhone is surprisingly amaizng. Thanks for brining me new businesses!




Have a Problem with Asteroom? Report Issue




Why should I report an Issue with Asteroom?

  1. Pulling issues faced by users like you is a good way to draw attention of Asteroom to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Asteroom customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Asteroom.


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