ICI RENNES app not working? crashes or has problems?

ICI RENNES Status

Last Updated on 2021-09-20 by Rennes M?tropole

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Common ICI RENNES Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ICI RENNES app on iOS and Android devices. Solve all ICI RENNES app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ICI RENNES iPhone Issues and Solutions

ICI RENNES iOS app crashes, not working, errors
ICI RENNES iOS app network issues
ICI RENNES on iOS has black/white screen

ICI RENNES Android App Issues and Solutions

ICI RENNES has errors/crashing/not working
ICI RENNES server network connectivity issues
ICI RENNES has black screen

ICI RENNES iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ICI RENNES app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ICI RENNES app crashes or not working on Iphone (iOS):

Close and restart the ICI RENNES app on iPhone
Update ICI RENNES app to the Latest Version for iOS
Uninstall and reinstall ICI RENNES iPhone app
Update your iPhone to the latest iOS version

Fix ICI RENNES on iPhone unable to connect to server/internet connection issues::

To resolve ICI RENNES network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ICI RENNES black/white screen (blank screen) on iPhone:

Follow the ICI RENNES iOS app troubleshooting guide Here →

ICI RENNES Android App Issues and Solutions

Fix ICI RENNES not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ICI RENNES app issues:

Force Stop the ICI RENNES App
1. On android, goto "Settings" » click ICI RENNES app. » click "Force Stop".

Update ICI RENNES to the latest version on PlayStore

Clear ICI RENNES App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ICI RENNES app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ICI RENNES.

Fix ICI RENNES unable to contact server/ ICI RENNES internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ICI RENNES » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ICI RENNES » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ICI RENNES on android.

Solve ICI RENNES black/white screens issue on Android:

Follow the ICI RENNES android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rennes M?tropole, developers of ICI RENNES.

About this app

En matière de services, Ici Rennes permet également d’envoyer des alertes en direct en cas d’événement imprévu : pic de pollution, changement d’horaire ou fermeture d’un équipement ou d’un service, etc. ICI RENNES vient compléter le dispositif éditorial de Rennes, Ville et Métropole, visant à multiplier les points de contacts avec les habitants, y compris en mobilité : écrans de rue, réseaux sociaux, magazines….