Contact Interval International To Go Support

by RobAndAllVariationsAreTaken

The Getaway Alerts either have a defect or are so poorly designed as to be useless, I've tried contacting support, spent over 30 minutes being transform person to person before being disconnected. And even though everyone I was connected to asked for my 'email and phone, no one called me back, The issues with Getaway Alerts are many. Here's what I'm seeing.

The first problem is that when it notifies me of availability, the notification *never* goes away, it is always on, so if someone else gets that week, I have no idea of knowing if another week has become available without constantly checking (since the notification stays on I can't tell if it when a new week appears). The second problem, might be related. When I search for Marriott's Grande Ocean from Dec 1 - Dec 10th on the app, I'll see other units that aren't for MGO. And on some of those days, there are other Marriott's available. So currently, there are other Marriotts on Dec 1, 2, 8, 9 and 10th. So when the Alert tells me there's a hit, and I click on it, it shows me those dates, but when I click on each date from within the alert, each is blank, so it's sort of useless and frustrating to have to click on each day with no actual results. Finally, there appears to be no way to delete an alert request, which coupled with the bad notifications is incredibly annoying.

by CB7962b

Old version would run as a app on iPads. Current version only runs as a iPhone simulation on the iPad. Lost all the great features to view in widescreen on the iPad. Keep hoping they will bring back the iPad version, but I guess that is never going to happen. I guess want you to use the website if really want to see anything. Even if they didn’t want to upgrade the old iPad version, wish they had kept it. It was so easy to browse around to find places I might like to go, view pictures/videos and so on. I would never use my iPhone for this, as the screen is just to small to get a good view. Disappointed and wish I could give zero stars. Consider this a zero star rating.

by Melissa1077

You guys need to fix this app soon. It’s extraordinarily slow and so not convenient to use at all. Gets hung up for minutes just spinning every time you click something. It’s frustrating and doesn’t even seem worth your time to use it, though website is equally as bad. Fix it ASAP!!

This app and the several previous iterations has just never worked properly. Constantly freezing forcing restarts. Latest version spins for minutes after every swipe. So frustrating, such a waste of time. Can’t you guys just find a good app designer who can make it work properly like nearly every other app out there?!