Contact AnyTrans Support
Company Name: iMobie Inc.
About: SMS, USSD, WEB APPS, MOBILE APPS
Headquarters: Nairobi, Nairobi Area, Kenya.
AnyTrans Customer Service 👿🤬😡😠💢😤
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of iMobie Inc.
Verified email
Contact e-Mail: [email protected]
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Read 6 Customer Service Reviews 😭😔💔
Canceling my subscription has proven impossible. It tells me what to click on within my iPhone App yet it is not in my iPhone App. It tells me how what to click within my web-based laptop yet the link they tell me to click does not exist. It tells me to visit their website yet their website ONLY has a link for me to click to download (which I already regretfully did). As others have suggested ... run from this app, do not install it, and do not give them your credit card information because you can NOT find ANY of their links to cancel your auto-renewable subscription.
Hallo mein Lebenslanger lizenzcodes von AnyTrans geht nicht mehr Für IOS Gruß Heinz Sawellion
Cannot Install WhatsApp enhanced version required for backup Complete waste of my time and money. Tried cancelling and its been more difficult than expected. Waiting for feedback from their support on the email I've sent. Hope and trust that they will assist me, cancel the software subscription and refund my money. Will keep you posted.
Disconnection
by CO OC1
Got this app for both iPhone (7plus) and my Mac as an Google-search recommendation to assist editing my playlists on my phone. It’s been an incredibly frustrating rabbit hole where the app from either end fails to recognize devices. From the computer side, it said it could not recognize the phone and said I had to reinstall the entire phone, which I did, overnight. Upon trying again the next day it gave the same response; that it couldn’t recognize the device and I’d need to reinstall the entire phone —again.
Then from the phone side, the app indicates to connect phone to computer to initiate transfer of info. The phone was already connected and re-doing the connection only results in the same instructions. Awaiting tech support on these issues but there appears to be multiple levels down this rabbit hole.
Worst program
by Sfasen
I thought this would make my life simple because I have so many photos stored I needed to be able to transfer only few files here in there to my computer because the iPhone back up takes forever with the amount of data I have and a lot of times won’t connect and won’t back up. This is been six hours of frustration trying to get this thing to work and every time that I almost get it the app closes on my phone it keeps saying the connection of computer and device are lost and to check my Wi-Fi which they’re the same and to make sure the app is running on my phone. It appears to but then it’ll shut on my phone. The app is definitely glitchy. I feel like this has potential but right now it’s horrible
🚫 Don’t waste your time ⏱ and/or 💸money 🚫
by Rmoreno457
I’ve tried the paid mobile version and the desktop version without success.
The mobile version does not recognize the other phone running the app on the same WiFi network. I’ve switched WiFi networks with no success.
The desktop version gives me an error message that it cannot complete the process of reading the phone to perform a backup. I placed a ticket with iMobie and they recommended trying to backup using iTunes. What??!! If I could have used iTunes on my iPhone 7 Plus or iPhone 11 Pro Max to backup and transfer my data I wouldn’t need your app.
Save yourself the trouble and money and find another application to transfer data. I’m sure I will get the canned response from the vendor for this review.
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