Yélomobile app not working? crashes or has problems?

Yélomobile Status

To facilitate your daily travels, Yélo provides you with rental cars, an ideal
complement to cycling or taking the bus : - Accessible 24/7 - Book for 15
minutes, a few hours or a week… - City car, family car, utility van, ..

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Common Yélomobile Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Yélomobile app on iOS and Android devices. Solve all Yélomobile app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Yélomobile iPhone Issues and Solutions

Yélomobile iOS app crashes, not working, errors
Yélomobile iOS app network issues
Yélomobile on iOS has black/white screen

Yélomobile Android App Issues and Solutions

Yélomobile has errors/crashing/not working
Yélomobile server network connectivity issues
Yélomobile has black screen

Yélomobile iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Yélomobile app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Yélomobile app crashes or not working on Iphone (iOS):

Close and restart the Yélomobile app on iPhone
Update Yélomobile app to the Latest Version for iOS
Uninstall and reinstall Yélomobile iPhone app
Update your iPhone to the latest iOS version

Fix Yélomobile on iPhone unable to connect to server/internet connection issues::

To resolve Yélomobile network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Yélomobile black/white screen (blank screen) on iPhone:

Follow the Yélomobile iOS app troubleshooting guide Here →

Yélomobile Android App Issues and Solutions

Fix Yélomobile not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Yélomobile app issues:

Force Stop the Yélomobile App
1. On android, goto "Settings" » click Yélomobile app. » click "Force Stop".

Update Yélomobile to the latest version on PlayStore

Clear Yélomobile App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Yélomobile app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Yélomobile.

Fix Yélomobile unable to contact server/ Yélomobile internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Yélomobile » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Yélomobile » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Yélomobile on android.

Solve Yélomobile black/white screens issue on Android:

Follow the Yélomobile android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at France-Autopartage, developers of Yélomobile.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: France-Autopartage

E-Mail: [email protected]

Website: Visit Yélomobile Website

62.5% Contact Match

Developer: CDA La Rochelle

E-Mail: [email protected]

Website: Visit CDA La Rochelle Website

About this app

The this app service is managed by the Citiz network, bringing together car-sharing services present in more than 100 cities in France. Simply ask your this app agency for access to another Citiz town service and you will be able to access vehicles from all over France via the this app app. - City car, family car, utility van, .... - Everything is included: gas, Insurance, maintenance, assistance, etc. Car sharing is a practical, comfortable, cost-effective, and ecological solution for your travels ! Contact our technical team at mobile@citiz. Free membership without commitment ! Have a comment or suggestion about the this app app?