GolTV PLAY app not working? crashes or has problems?

GolTV PLAY Status

Last Updated on 2024-06-12 by GOL TV LATINAMERICA S.A.

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Summary of GolTV PLAY Problems 😠👌🔥

- Limited availability in certain countries

- Limited streaming options for some sports

- Occasional technical issues with streaming

1 Reported Issues: 😵🆘🛟🚨📢

Luis Diaz

2023-01-30

I Paid for 6 months service and show me i am not allowed to see the program and the transmission I Paid for 24 hours program for las 2 years never happens.plase resolve this issue.thanks

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Common GolTV PLAY Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GolTV PLAY app on iOS and Android devices. Solve all GolTV PLAY app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GolTV PLAY iPhone Issues and Solutions

GolTV PLAY iOS app crashes, not working, errors
GolTV PLAY iOS app network issues
GolTV PLAY on iOS has black/white screen

GolTV PLAY Android App Issues and Solutions

GolTV PLAY has errors/crashing/not working
GolTV PLAY server network connectivity issues
GolTV PLAY has black screen

GolTV PLAY iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GolTV PLAY app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GolTV PLAY app crashes or not working on Iphone (iOS):

Close and restart the GolTV PLAY app on iPhone
Update GolTV PLAY app to the Latest Version for iOS
Uninstall and reinstall GolTV PLAY iPhone app
Update your iPhone to the latest iOS version

Fix GolTV PLAY on iPhone unable to connect to server/internet connection issues::

To resolve GolTV PLAY network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GolTV PLAY black/white screen (blank screen) on iPhone:

Follow the GolTV PLAY iOS app troubleshooting guide Here →

GolTV PLAY Android App Issues and Solutions

Fix GolTV PLAY not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GolTV PLAY app issues:

Force Stop the GolTV PLAY App
1. On android, goto "Settings" » click GolTV PLAY app. » click "Force Stop".

Update GolTV PLAY to the latest version on PlayStore

Clear GolTV PLAY App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GolTV PLAY app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GolTV PLAY.

Fix GolTV PLAY unable to contact server/ GolTV PLAY internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GolTV PLAY » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GolTV PLAY » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GolTV PLAY on android.

Solve GolTV PLAY black/white screens issue on Android:

Follow the GolTV PLAY android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GOL TV LATINAMERICA S.A., developers of GolTV PLAY.

Verified email

Contact e-Mail: [email protected]

About this app

Suscríbete a GOLTV Play para ver tus ligas preferidas en vivo. Accede a partidos desde todas las partes del mundo, en vivo! Vea en cualquier lugar, en su iPhone o iPad. Para contactarte con nosotros enviando un correo electrónico a: play@goltv.