Contact Vivoo Support
Company Name: Vivosens Inc.
About: MEET VIVOO
Vivoo is a personalized wellness platform that helps you take
control of your wellness. The App works alongside an at-home wellness products
so you can get real-time body data and results backed by science!
You can get
personalized lifestyle and nutritional advice based on your results to help
improve your wellness.
Vivoo Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Vivosens Inc.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Vivoo Website
Privacy Policy: https://store.vivoo.io/privacy
Developer: Vivoo Apps
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3 Most reported problems 😔💔
Just not good.
by Mmarkert99
A few of the tests come back unable to be read, thus they are junk. When they do work the science is pretty flawed. I took two tests 10 minutes apart and got fairly different results. The personalized supplaments aren’t personalized either. For example I usually get a 7 for vitamin c and it says I have Too Much Vitamin C to get a perfect 10. (Even tho it says too much vitamin c is harmless) then my personalized supplement comes with a dose of vitamin c
Finally they just did a software update and sent an email saying I had to update my password. Fine, totally understandable and normal tech stuff. Since then I’ve updated the password 3 times with no luck. All tech support does is say to uninstall/reinstall.
Not worth the hassle anymore. It’s a good idea but the tech, both the app and the tests, are just not up to par.
👎 Thin Grey Type! 😵💫 – NO THANKS from Older Users‼️
by ActionAppGuy
Having just downloaded the Vivoo app, I started TRYING TO READ the ‘about’ section! Have you no respect for your older customers who don’t want to reach for a magnifying glass or +3x…+4x readers (kept in the First Aid kit to remove an infrequent splinter) to resolve the thin grey font your 20-something app programmers think is trendy and stylish BUT is a hateful UI design choice for at least 50% of your target market?!
Besides a promised upsell of supplements, etc., what other infuriating UX frustrations can I expect ahead?!
Luckily, I didn’t open the pack of 5 tests yet. With the evident lack of concern you show for users, I’ll be deleting the Vivoo app, returning the tests, and getting my $20 USD back!
My confidence in your integrity and dedication to your product is deflated.
(Maybe if you post that you’ve replaced the pale type with legible, black type, I’ll have another look.)
This company is clear just trying to steal your health data
by George McNamey
TL;DR) Don’t give your health data to people you don’t know.
I was given a test kit a few days ago and thought “that’s not a bad idea”. Then I went to use it. You have to make an account just to use the app. If this company doesn’t steal your data, there would be no reason to for that. It may sound conspiratorial, but do you really want tech companies to know your health conditions on a weekly updated basis? And you know they will sell the information to someone.
Have a Problem with Vivoo: Your Wellness Platform? Report Issue
Why should I report an Issue with Vivoo: Your Wellness Platform?
- Pulling issues faced by users like you is a good way to draw attention of Vivoo: Your Wellness Platform to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Vivoo: Your Wellness Platform customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Vivoo: Your Wellness Platform.
