Contact Homey A better smart home Support
Company Name: Athom B.V.
About: Create a better smart home with Homey. Control, automate, and monitor all your
devices from one easy-to-use app, wherever you are.
Homey A better smart home Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Athom B.V.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Homey — A better smart home Website
Privacy Policy: https://legal.athom.com/?document=privacy-policy&language=en
Developer: Athom B.V.
Can I trust Homey A better smart home app?
Protect your data and wallet. We investigate the developer's website (Homey.app), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Do not buy Homey Pro
by Jeroen.Nijssen
For a device that costs around 400 euros, the support is poorly managed. The app itself is even worse when you consider the timeline: four years on and you still can't hide devices, and the new features can be counted on one hand. Now, there's also a new section in the middle of the screen asking me to leave a review... well, here it is.
Useless for me
by RetiredGreg
I installed the app and signed up to try it out. It’s only useful if you buy the hardware. Now I can’t delete my account. All the information about deleting my account doesn’t work and inaccurate. I definitely would not recommend it.
Great app but lack support for devices
by VaroujNY
I love the interface, creating automations through the flow app is amazing, the layout is super easy to follow. BUT, I have over 15 devices that I used for so many years with another z-wave controller with no issues and now don’t work and need to replace them, not nice. Constantly lose connection to Kasa lights and have to keep re-authenticating. Some of of the older plugs keep turning off which I never had issues with. Distance coverage for zwave devices is horrible, I never had issues with that before with my old controller. I bought a thread device but not able to use it because thread without matter is not supported. Basically a great concept and vision but very poor execution. They should not claim the most advanced and the most supported devices because totally not true. If there is no app the developer created for homey the it is useless. Homey should be creating these apps not the develop.
Have a Problem with Homey — A better smart home? Report Issue
Why should I report an Issue with Homey — A better smart home?
- Pulling issues faced by users like you is a good way to draw attention of Homey — A better smart home to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Homey — A better smart home customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Homey — A better smart home.
