I contacted support about this already, and they told me they’d give me support and such to get a head start upon starting a whole new game. The reason for that is somewhere along the way in playing the game, as I reached Sandy’s Treedome, I somehow gained access to goo lagoon’s first first restaurant as the Fry Cook Games event was taking place there, long before I completed Sandy’s treedome, and from there on, the storyline and its cutscenes weren't working right, up until I reached Ham-A-Lot…where the cutscenes at both there and the juice bar were working for awhile until I played the early levels of Salty Spittoon..now, I can no longer progress the story it seems as it thinks I’ve completed Ham-A-Lot..but won’t realize I’m at the Salty Spittoon..
Granted, I love the game and it’s mechanics, the micro transactions and use of both gems and coins to buy stuff is a bit tough to swallow in dealing with…but I love its use of prioritizing time and task management, keeps you on your toes, I just wish the developers could fix these types of bugs so that the game could be much more enjoyable, hence the four stars, but tiltingpoint, I don’t know what has to be done, but please, find a way to fix this glitch, I’m seriously not sure if I want to start this process all over again, and potentially risk another glitched out storyline. Thank you, and please consider trying to reboot the servers of the game or something.