Contact Bread Savings Support

I REPEAT. DO NOT USE THIS BANK. I have been fighting with them since November to close my account and get a check for my account balance. Except they will not include my initial deposit of $140 in the check. The reason I’m closing the account in the first place is because after messaging them 3 times they would not reflect the $140 deposit in my balance. To be clear the $140 deposit shows in my transaction history but not my balance. I finally called after getting no where with messaging. I was told to send screenshots of THEIR OWN APP to them so they could see the deposit on my end and they would review it. Nothing happened. No call back. 24 hours later I get a message that my account has been frozen and flagged for fraud. All of a sudden I can’t do anything with my account until I provide pictures of my SS Card, driver’s license, and mail. Absolutely insane. They are literally stealing my money and now they want a copy of my SS Card?? Why, so they can steal my identity as well?!?! This bank is an absolute scam. Please, there are so many other online banks. Do not make the mistake that I did.

I’ve had the worst time using this bank. i’ve called several times because my account has been restricted since i’ve opened it and every time I call they never know when it will stop being restricted. I wanted to change banks initially because It’s not easy to put money in from my other bank and now I can’t even take my money out to close the account.

Multiple attempts to open a certificate of deposit for a year using my community savings bank balance. I’ve gotten a denial of approval even though the money is there and there is nothing to approve or deny. Customer service also zero help functions within the app super clunky. I’ve done much better with online banking with CIT Bank. Transferring my money away from here!