Contact Punto Pago

Contact Punto Pago Support


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About: Punto Pago is an innovative app that provides a convenient and fast way to issue
Mastercard debit and virtual cards, as well as a marketplace with over 120,000
products and more than 105 categories. It promotes a new way of buying online
from local businesses and retailers, based on fair trade principles.


 
  2026-02-16

Punto Pago Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Contact e-Mail: [email protected]


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E-Mail: [email protected]

Website: 🌍 Visit Punto Pago Website

Privacy Policy: http://www.puntopago.net/?show=privacy

Developer: Punto Pago







4 Most reported problems 😔💔

4.7 out of 5
Rick Norman
2025-09-15

having big problems putting up end tables never had problems like this putting up things HELP

No es funcional

2025-03-15

by Txus25-87

Lo ideal de esta aplicación sería poder recargar con una tarjeta, no veo ningún sentido tener que ir a un centro de pago o quiosco para recargarla, si ya voy al quiosco pago lo que tengo pagar desde ahí... no facilita en nada las cosas... cuando se pueda recargar con una tarjeta definitivamente será una aplicación de 5 estrellas...

Basura de servicio al cliente

2025-03-16

by Kb De Punto Pago No Responder

No responden y si lo hacen demoran como 9 horas en hacerlo. Vaya manera de preocuparse por sus clientes.

!

2025-03-17

by 1skimask

El servicio de atención al cliente de esta aplicación es muy pobre, tardan horas en responder a tus mensajes y el servicio es muy pobre, incluido el servicio al cliente si recargas tu tarjeta y supera el límite allí diciéndote que esperes un mes antes de recuperarla, ¿qué pasa si tú y la emergencia y esa es la última? Todavía tienes que esperar un mes antes de poder recibir tu dinero si lo recibes de vuelta




Have a Problem with Punto Pago? Report Issue




Why should I report an Issue with Punto Pago?

  1. Pulling issues faced by users like you is a good way to draw attention of Punto Pago to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Punto Pago customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Punto Pago.


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