Oregon Lottery Reviews

Every time I try to scan my lotto scratching ticket (box car bingo), with the flash on and it completely scratched and visible. It takes the pic and then say that there is an error and to try again. I have repeatedly “tried again” now 5 times. Restarted to OregonLottery just for it to persist and not fully process my ticket! Very frustrated! Any other suggestions for things I may haven’t tried to get this to work?’ I have a new iPhone 11 max pro.. So I KNOW it’s not my phone.... thanks

Truly found OregonLottery to be user friendly and a great way to ensure I didn’t miss potential winnings. Definitely utilized OregonLottery often and shared with others, even went as far as locating app, downloading, and setting up for elderly relatives. Currently after the update to include second chance nothing will scan. It gives me two options, “Login” and “Contact Us” then clicking login brings me back to the broken scanner. When clicking the contact us it has nothing for customer service or app support. So I am here from clicking contact us not overly impressed. Please fix this garbage so I don’t have to scratch nonsense crosswords that people give as a gift.

The account set up was easy, and I thought I was going to have an easy experience the whole time. But the scanner does not work at all. I initially tried the one on the back and it instructed me to scan the one on the front. When trying to scan that one it takes a long time thinking, then says “An unknown error has occurred while trying to look up your ticket. So I tried a different one. It won’t scan any of my 10 tickets. I guess I’ll try using the website for the second chance instead of the faulty app.

I played around with OregonLottery a little bit more and realized you can’t even login as a guest to scan your tickets.

I don’t care if I am logged in or not, but it won’t scan even though I was logged in. So, I tried to login as a guest and realized you can’t scan your tickets as a guest. Great system! A security feature? Why? I’m logged in, but it wants me to login in order to scan, but but won’t, even as a guest.

You probably just hired a new programmer that changed some things, but maybe you should think about letting people scan their tickets whether they are logged in or not. Isn’t OregonLottery supposed to be a convenience for us? What else is it doing that we don’t know about?

Scanning my tickets doesn’t give me anything except for peace of mind. For me to have to login only gives you information, not me peace of mind, not me the answers to my ticket questions.

Yes, I’m irritated. Keep in mind I’m already logged in and it’s not working and there is no backdoor to confirm if I’m a winner. That makes you a loser. Because now my opinion of OregonLottery is a one star, or more accurately a zero star but you can’t give a zero star.

So tell me, if I am logged in already and can’t scan, can’t login as a guest and scan, is this a great app or what?

Keep in mind the more difficult it is to confirm if you’re a winner or not, the less likely you’re going to buy tickets. I was looking for convenience, not a way to waste my day off.

Trying to get second chance entries and when I try to reenter all my info , it tells me that my phone number is already in use . There was no way around it , meaning I could not enter second chance at this time . Been doing the scanning for many month . This new “improved “ version has a bunch of bugs . Also , in the very beginning , I tried to get a confirmation email send . Lottery never send any , period . Sure hope you get this fixed , asap , B. Meier

The scanner could really use a lot of work, it’s incredibly frustrating when you have to sit there for 15 minutes trying to get one ticket to scan. The Washington scanner scans it before you can even put it on the barcode, it seems to work before you even want it to. Where is this one I feel like I spend 30 minutes a day trying to get two tickets to scan.

Raising my review because I do appreciate the constructive response from the developer. I really hope you will find a way to allow us to purchase tickets online in the near future (with proper credential and age verification of course, just like credit card companies and banks do).

Original review below.

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OregonLottery works OK... but the Oregon Lottery has done little to nothing to facilitate people in purchasing tickets during COVID-19. Most businesses have gone virtual during the pandemic, most schools and colleges as well... Grocery stores allow us to make purchases online, either directly or via Instacart. And food is delivered directly to our doorstep.

But not the Oregon Lottery. Buying a lottery ticket requires risking our lives going to a store, handling dirty dollar bills, touching screens and buttons... or talking to customer service at a store from less than 6 feet distance.

Why is that, Oregon Lottery? Why can’t you finally make the step and move to the 21st century, why can’t you allow Oregonians to play remotely, by creating a verified login, and a bank transfer? Banks and brokerages allow secure online banking for two decades, where large sums of money are being transacted... but you can’t allow us to buy at $10 ticket online? Really?

I think it is very clear. You guys are stuck in the 20th century and are too lazy. You get your money anyway so you don’t care.

OregonLottery for the most part is functional. The only issues I’ve had are with the speed at which OregonLottery auto logs in, sometimes I outright cannot get the ticket scanner to work, because not being able to login to my account! I don’t understand how it could take so much data that it wouldn’t allow login quickly and cleanly? Also, the apps ability to focus and scan the ticket barcode images could be addressed (should be addressed). My wife’s pixel 3&4 (which are supposed to have the best of all low light camera ability) sometimes cannot recognize the images in regular household lights, causing her to HAVE to use the flash! In regular daylight generally there’s no issues but I don’t understand why standard household light isn’t sufficient alone? Thanks.

I don’t like the new way to check for remaining scratch winners. It used to be much easier. Now, I don’t buy tickets as often because it is difficult to figure out which games still have winning tickets available.
It also used to be easier to see the 2nd chance entrees. It used to be by pages. Every page equaled 10 tickets and you could easily see the entry’s you have submitted. Now it is much harder and also unpleasant to check on.
Please fix these things and make it less difficult to use as I have requested.
This is a huge issue for me to buy the large number of scratch tickets like I used to.
Anything that makes it harder and take longer to see what games still have grand prizes left, means I won’t buy any tickets. I enjoy scratching the tickets but refuse to buy ANY if I’m not able to first tell what games are able to pay the top prize.
In undating I have made it so I will no longer play with any frequency. That is not good so please fix this.
Thank you
Jodi M

…Would be if it allowed you to pre-scan and save your lottery numbers and remind you if you are a winner or not without having to scan it after the numbers are drawn.

Otherwise OregonLottery fulfills its purpose. I assume legalities prevent them from tooling OregonLottery into a mobile Game Center using legal tender to play state lottery games and win real money. Imagine the gambling addicts OregonLottery could attract if that were the case.

TryingSecond chance tickets and you fill out a wrong number or letter in the squares and you want to erase it it doesn’t always jump back to the previous square that was wrongBut once you remove that letter or number in that square the cursor moves back to the previous box and you have to start over. Monday they will all make it consistent, I like the lottery webpage

The local tavern shut down the lottery during late 20 and most of 21, so I had a years worth of mega bucks and powerball tickets and nowhere to scan. A google search led me to OregonLottery and now I have 6 winning tickets out of around 80 😎

Love being able to scan my tickets from the comfort of my own couch. The scanner works really well on my scratch-it tickets once I realized I had to use the barcode on the front. Also worked perfect for the Mega Millions ticket last week. Can’t wait to continue to use OregonLottery. Good job!

I really have to say I love having OregonLottery . It’s fast , accurate and just simple to use and it’s so convenient . if you play any oregon lottery then this is a “must have “ you can scan your tickets right from wherever you are !!!

When I try to enter second chance it says I’m not in Oregon, but yet I am in my home in Oregon. Frustrating

The developer replied with a solution. Turn off location services, re-enter second chance and tap I’m in Oregon. Worked great!

I don’t know why they didn’t think of OregonLottery before it is so easy is ridiculous haven’t had any issues with it at all. Very pleased thank you for saving me so much time to get this done without having to get on a computer.

Ok, overall- I am pretty clueless when it comes to OregonLottery stuff. If the lottery people would of tried to engage with people when they brought their show to our town.... I could of learned about it wayyyy sooner!!! I luv OregonLottery !!! I use it almost daily!!! ((When it is below freezing outside, I can scan my lottery from the comfort of home!!!)) it is awesome!!

I was granted a second chance when I started my career in teaching special education 23 years ago. I’ve kept that memory close to my heart and will continue to put a high value on second chances. Thank you Oregon Lottery for a second chance. As long as you have hope you’re still in the game.

The Oregon lottery app is so easy to use! I have never had any issues with using OregonLottery or scanning my tickets. I tell all my friends to download the Oregon lottery app and see for themselves just how easy it is to scan their lottery tickets to see if they are winners and enter into the second chance drawings. All the information is easily accessible and navigating OregonLottery is so simple. The Oregon lottery app gets 5 out of 5 stars in my book!

It used to work fine but as of late it’s been saying that there are some sort of issues & to try back later. My husband has been receiving this message too! It happened last week too?!!

This used to be a useful app that allowed use as an anonymous guest. It appears to have been recoded to require creating an account. If one elects to use as an anonymous guest, any attempt to scan a ticket launches a dialogue box that asks if one wants to create an account. If the user declines to create an account, OregonLottery returns to the main menu. Subsequent selection of the scan function relaunches the dialogue box. Endless loop that effectively disables anonymous use.

Since a recent update, I can neither login to my account, or update the password as it continues to insist that I do before using any of the apps functions.

Every time I try to fix it, I get a "oops, something went wrong. Please try again at another time." message.

I do not feel like I should have to go create a new email account just to be able to see if a ticket I bought is a winner or not.

I mostly use OregonLottery to scan my ticket to see if I have won or not. Half the time the scanner doesn’t work. When it does it says, “Thanks for playing.” I find this confusing. I just need it to say If it’s a winner or not. The language should be clear. “Thanks for playing” doesn’t tell me if I’ve won or not. The machines at stores simply say, “Not a winning ticket” which should be the same on OregonLottery .

You took a decent app and added ads to it large enough to force me to scroll down to uncover the Scan another ticket button. If I’m already playing the dang lottery, why do you need to force your ads down my throat trying to get me to play the lottery?!? The ads are all Multnomah county related anyway, which could dumped into the ocean for a net improvement to the state.

Please create a search engine on OregonLottery in order to locate a certain feature of gaming. LikeFor me I could not find where the second chance is in the Oregon Lottery App.
I had to use Google to find 2nd Chance

Very useful to be able to scan your tickets anywhere you are! The only thing is When I’m trying to locate a store that sells a certain scratch ticket i am interested in it never loads to tell me, even on the actual website. That is the only frustration i have. Other than that fantastic app

When I scanned the barcode of a losing scrachoff ticket, I see the screen I expect to. When I scanned the bar of the winning ticket the phone vibrates which is different and that’s fine but it also then the screen goes white blank that’s not so good. this is with an Apple iPhone 8

I love that I can check my tickets by scanning them and not having to go somewhere to check them! I also love being kept updated on what’s going on!

I love OregonLottery. It’s so nice being able to check lottery tickets from home. if I could just purchase tickets from home that would be awesome.