Company Name: Zirtue, LLC
About: Zirtue is a relationship-based lending application that simplifies and automates loans between
friends, family and trusted relationships.
Headquarters: Dallas, Texas, United States.
Listed below are our top recommendations on how to get in contact with Zirtue: Lend & Borrow Money. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Zirtue: Lend & Borrow Money. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Zirtue, LLC
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Get Pricing Info for Zirtuehttps://zirtue.com/privacy-policy
by KickTheGigNoah
I made several attempts to reach out to customer service when I changed banks. Zirtue never restarted my payments or replied to my emails in over two months of attempts. No attempt to reach me. Then they deactivated my account. It's been horrible for my friendship, since they agreed to the loan in part because a third-party would handle payment without either of us needing to think about it. Now they feel lied to. Obviously, this loan to them is my responsibility and I'll make good on it. But you know you did wrong, Zirtue.
by BigBoyCannotLie
Account Supension and at the same time removed money from my mother’s account. I recommend this app to her, borrow the money, and I probably will never see it. I don’t know why I just didn’t drive to my mothers’ and collected the funds myself. Now shes out $500+ and they suspended my account. These people are thieves, DONT DO IT!!
**UPDATE**
They have not returned the money they said they would, my mother is taking action via her Bank’s ACH dispute resolution. Again if you want to loose your money DO NOT USE this App.
by Cthulhuchick
It took me and a friend much too long to successfully do a loan on here they didn’t respond to multiple requests for help.
First, they try to verify bank accounts with Plaid, which is currently not working for my major US bank. Plaid had to help me figure out a workaround, Zirtue didn’t respond to my questions.
Then when I tried to accept her loan request, I kept getting the same generic error that didn’t make sense.
All in all, I emailed them 3 times, got 0 answers, and it took 5 days to get the bank accounts linked (1 day) and get the loan made (4 days). Meanwhile the car my friend was trying to buy got sold to someone else.
They emailed today asking me to review the app but there was no link in the “Review the app” text and no other link to review it. That’s really the app in a nutshell. That made me annoyed enough to open the App Store and leave a review.
Potential but expect it might be messy. Not ready for prime time—and if they answered emails I would be a lot less irritated by that.
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