Contact Kiva Support

by Ksully86

I signed up around 10 years ago and did a few loans also signed up for the auto withdraw to add funds slowly over time. I forgot about the account and now in need of my funds. They will only return my funds that have been used for lending, all my unused/unlent funds they are keeping unless I lend it. DO NOT give Kiva your cash, find somewhere else to donate. I first off never agreed to lend funds when I signed up years ago, they have way too much fine print now.

Now they have even added some sneaky tactics about auto donations to kiva as well as things like keeping deactivated accounts funds?? These should be a red flag to any investors/donators, the Organization is clearly have some problems and basically resorting to stealing.

They will reply here that there are ways to turn off some of these new I’ll call them scams like the auto donate function. I tried disable it but the website won’t save the option(I tried multiple times)…something’s fishy.

Again dont give them your money!

by Hahsbsnshd

This app is brilliant for the creators. They get you to “invest” in small businesses and then collect around 30% interest charges. What does this mean for you? They put the risk in your pocket disguised as doing good for others. They do not pay you any interest whatsoever. If the loan is defaulted you lose the money and they don’t. It’s a win win for them. No financial risk and can collect interest on your money while you receive absolutely nothing but a “good feeling for doing it”.

by Buddhastyle

The developer responded to my original review which I am thankful for. I’ve updated my rating by a star because there is a way to search the way I want to. If I could do half stars I’d say it was 3.5 rather than 3 stars because it is close to 4.

The issue is the disconnect between the website and the app. My saved search on the web should be available in the app without having to recreate it. I also want to customize different searches and SAVE them for later use.

I would like to see the payback status and some other parity with the website come into the mobile experience.

I’m curious to see how notifications are managed (e.g. will I get loan payment updates? Will I get too many notifications etc).

All in all it is a step forward towards kiva’s future. I can’t wait to see the next update.

Original review———
I loan to specific areas of the world. I use a saved search (web version) to manage that. It filters results the way I WANT to loan. I can’t find that anywhere in the app. Instead I am presented with a wall of YOUR loan categorizations, not MINE.

I love the idea of an app vs website, but I can’t use this in its current form. (A) Give me control of how I loan and (B) the ability to see loan payback status, history etc (C) ability to filter by risk rating