Contact LogRide Support

by Wide84

The app just opens to the logo, and a spinning loading wheel. It’s been doing this for weeks, since the last iOS update, I’m assuming. Am I to believe LogRide isn’t compatible with the most current iOS, or is something else going on here? It seemed like a useful tool, and I am planning a trip to multiple theme parks in the upcoming months, so I could really use this app if it were functional, again.

Now it seems I can get it to function ONCE, if I delete and reinstall the app. Then the very next time, same problem. Fix your app!

by Elliot K

Love this app. Absolutely can not clarify enough how amazing this app is at tracking your coaster count.

That being said, I got a new phone and traded in. I had an account and backed up my phone. All of my data was erased and while I was able to backlog my credit count, I lost all of the trips I had done.

by Dhdmd

Revised review: Downloaded app, looked through interface, seems reasonable. Wanted to start testing the app before committing to entering all of my data, which will take a while. Surprise (to me): have to upgrade to Pro at $10 per year in order to access the calendar to backdate entries. Except for that, this seems to be a great app. I paid for the Pro option, entered all of my data, bumped into a couple of minor bugs that were easy to work around. The calendar interface is counterintuitive: left and right arrow suggests moving backward and forward by month, but does not do this (it moves forward and backward between park visit dates). Swiping left and right does not do anything, as per a standard calendar interface. An icon is spinning like it has a bug. Emailed support on a weekend, and very fast response and solution: swipe up and down on month instead of left and right (!?); spinning icon is not bad. I would recommend a more standard date picker, like when you reserve a hotel room, easier to move between months and years, although this is simple and probably easier to maintain. Good support service! I’ve emailed them about the minor bugs and some of my kooky ideas for improvement. At one point, I was considering developing an app like this 😂 4 stars only for ongoing high annual cost and need for minor improvements. Have fun, all!