PINES (Georgia) Reviews

PINES (Georgia) Reviews

Published by on 2024-06-25

🏷️ About: PINES gives you access to more than 275 libraries across Georgia. To use this app, you must have a library card with a PINES member library and know your password.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
55.9%

👿🤬😠 Negative experience
32.9%

🙄💅🫥 Neutral
11.2%

~ from Justuseapp.com NLP analysis of 64 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use and convenient for checking account and placing holds

- Ability to quickly change libraries in the search section

- Show card feature is helpful

- Can search and hold books from phone

- Good for searching and holding books



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

3.3 out of 5

Two Major Flaws

2022-06-04

I really wish I could give a five for my review. PINESGeorgia is very easy to access. The format is simply and fun to read. And yet, I give a one for two MAJOR flaws. One, if you put books on hold, they may not be on hold. It may not register as a hold for the library, so you will wait forever for a book not to come. Two, the Pine libraries don’t have the equipment to read the barcode on PINESGeorgia . You have to give the phone to the person behind the counter, and he/she has to type it into their computer. Download and tolerate PINESGeorgia if you must, just know that the library system is not current with today’s technology.

Can’t login

2022-07-05

I’m able to login on the website with my username and password but I can’t login onto PINESGeorgia. I’ve tried deleting and clearing my cache, no help there🤷🏽‍♀️

No ebooks/audiobooks??

2022-08-06

I moved from Oregon where my library used the Overdrive app and I REALLY wish our library system here used that. I read a lot of ebooks on my kindle and Overdrive was a great way to link my library card and have access to a ton of free ebooks and audiobooks.

PINESGeorgia is honestly kind of useless to me with without that feature……

Can’t even log in

2022-09-07

I have changed my passwords twice and it still would not let me log in on PINESGeorgia . As soon as I logged in on my safari browser, I was able to log in. I am deleting PINESGeorgia immediately. It is useless and a waste of space on my phone’s memory.

Constantly crashes

2022-10-08

In theory I like PINESGeorgia. In reality it just crashes constantly. I can access my library card barcode, but that’s it. Trying to see what I have checked out? Crash. Trying to check my holds? Crash. Super frustrating. I’ll give it one more update and then I’m going to delete it.

No barcode!

2022-11-09

Seriously? You have an app and it doesn't include a barcode I can use to scan to checkout a book? The library requires I carry around a physical card too check out a book. It's the 21st century. You have an app. Put the barcode on it so we can just scan it from our phones.

Lists

2022-12-10

It would be nice if they were available in PINESGeorgia , especially when one can put any on hold from a list when on the full site, but they are not even available on PINESGeorgia .

Wish it was more like the android version

2023-01-11

The android version of PINESGeorgia is so much better and more intuitive than this one.

Lists. Android has them.

2023-02-12

Lists are very important to people who use library apps frequently, especially during quarantine, when I’m doing all my book searching on PINESGeorgia . I just switched from an Android and lost the ability to view/manage my lists from PINESGeorgia .

Everything else runs smoothly. But without lists I still have to get on the browser. So until lists are added, PINESGeorgia doesn’t do me a lot of good. I will add 2 stars when we get lists.

Nice App

2023-03-13

Will it made to where you can actually read books from PINESGeorgia ? Like Ebooks?

Wish it showed My Lists

2023-04-14

Only thing missing is my lists of saved books. Can you add this feature? It would make PINESGeorgia so much better.

Can’t pay fines

2023-05-15

01Mar2022
I love this for searching and holding books, but I wish I could pay fines online.

Convenient but needs improvements

2023-06-16

Really enjoy having the ability to check quantity and place holds, but I wanted to use PINESGeorgia to maintain a list of novels to check out in the future. Please add the list option to PINESGeorgia .

Easy to use

2023-07-17

I have enjoyed the ease and convenience of PINESGeorgia. I use it often! The main thing I see missing is the ability to create a list of items that I would like to return to or check out in the future.

Nicely done!

2023-08-18

This is really handy. I like “show card” and how you can quickly change libraries in the search section. I would like to be able to renew items in batches, instead of one at a time like you can online.

Could be better

2023-09-19

PINESGeorgia would be great if it had the option to add books you’ve searched to your lists through the iPhone version like you can with android.
I love my lists and this was a sad realization.

Works Fine Now

2023-10-20

Edit: Works fine now.

Love it

2023-11-21

Very convenient! I can place books on hold from my phone.

Super great and convenient!

2023-12-22

I’m SO glad I found PINESGeorgia! It’s so much easier than having to pull out my computer. And I can check my account no matter where I am!

Pleasure to use

2024-01-23

I’m delighted with PINESGeorgia. It does exactly what I need it to do. I WOULD like to see Lists, but they are on the backlog, and I can be patient, so I think 5 stars is deserved. Good job!

Book description collapses

2025-02-02

I have found that if the description of the book is more than a line or two it immediately collapses and cannot be read. This forces me to make a note to perform the search on a regular computer when I get back to one. The bar code worked once and failed twice at the library when used in place of the card. Is there a magic distance from the wand to hold it? Or a screen brightness limitation? (Apple XR)

E-books

2025-02-02

Downloaded PINESGeorgia .works great as an extension of the library homepage. Was able to search for and renew Checkedout items. Couldn’t get into the offered e-book feature for Apple.



Is PINES Georgia Safe? 🤗🙏


Yes. PINES (Georgia) is very safe to use. This is based on our NLP (Natural language processing) analysis of over 64 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.3/5 . Justuseapp Safety Score for PINES Georgia Is 63.0/100.


Is PINES Georgia Legit? 💯


Yes. PINES (Georgia) is a totally legit app. This conclusion was arrived at by running over 64 PINES (Georgia) User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for PINES Georgia Is 75.6/100..


Is PINES (Georgia) not working? 🚨


PINES (Georgia) works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with PINES (Georgia)? Post a Review




Features

Development of this software has been sponsored by Georgia PINES.

To use this app, you must have a library card with a PINES member library and know your password.

PINES gives you access to more than 275 libraries across Georgia.

  Customer Service/Support
Developer:
Kenneth Cox