Canary app not working? crashes or has problems?

Canary Status

Last Updated on 2018-07-25 by Kevin German

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Crashes

50.0%

Not working

50.0%

problems reported in the last 24 hours

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Have a Problem with Canary - Prevent Overdose? Report Issue

Common Canary Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Canary app on iOS and Android devices. Solve all Canary app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Canary iPhone Issues and Solutions

Canary iOS app crashes, not working, errors
Canary iOS app network issues
Canary on iOS has black/white screen

Canary Android App Issues and Solutions

Canary has errors/crashing/not working
Canary server network connectivity issues
Canary has black screen

Canary iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Canary app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Canary app crashes or not working on Iphone (iOS):

Close and restart the Canary app on iPhone
Update Canary app to the Latest Version for iOS
Uninstall and reinstall Canary iPhone app
Update your iPhone to the latest iOS version

Fix Canary on iPhone unable to connect to server/internet connection issues::

To resolve Canary network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Canary black/white screen (blank screen) on iPhone:

Follow the Canary iOS app troubleshooting guide Here →

Canary Android App Issues and Solutions

Fix Canary not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Canary app issues:

Force Stop the Canary App
1. On android, goto "Settings" » click Canary app. » click "Force Stop".

Update Canary to the latest version on PlayStore

Clear Canary App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Canary app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Canary.

Fix Canary unable to contact server/ Canary internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Canary » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Canary » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Canary on android.

Solve Canary black/white screens issue on Android:

Follow the Canary android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kevin German, developers of Canary.

About this app

Canary can be reset at any time by simply moving or turning it off by closing its interface. this app emulates other hardwired safety devices that create alerts based on a person's inactivity —things such as a personal motion sensors used by firefighters, miners, and law enforcement officers. In the event that a user stops moving and fails to respond to prompts by this app, Canary issues an alert to others. this app is an overdose prevention app that monitors for a user’s inactivity after activation.