It’s very rare I review any apps, but the customer service on FloatMe is an absolute joke. To be honest I don’t know that they have a customer service team who actually reads what is sent. 17 days, and now today sent my 8th message, none have received any response at all. I’ve been locked out of my account for 3 weeks now. I don’t receive any password reset emails. I keep asking for my account to be canceled since I can access the very basic desktop app. Again, so responses. I try to fill out the cancellation form, it says I don’t have an account. Which is untrue since I’m literally logged into the desktop version, and still being charged the monthly fee. So now, 8 unanswered requests later, I get charged the monthly membership fee! Yes, 17 days, no responses at all. I’ve left them my email, a backup email, and phone number. NOTHING. I need this account cancelled, and if they were legit, I should get my membership fee back. I can screenshot all my messages to prove what I say is true. Worst part is, today’s charge resulted in a banking overdraft fee for me. Turning a $1.99 membership into a $36 fee. I’m beyond upset with FloatMe. STAY AWAY, 1/10. I would not recommend to anyone who values their money, and common courtesy.