Contact CycleGo Support
Company Name: Sierra Chica Software SL
About: CycleGo is the indoor cycling & running app to get fit and lose weight with bike
virtual trainers and treadmill workouts at home.
If you have a stationary bike
or a treadmill, you are ready to follow our virtual runner and personal trainer
cycling.
CycleGo Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sierra Chica Software SL
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit CycleGo Website
Privacy Policy: https://www.cycle-go.com/privacy-policy.html
Developer: Sierra Chica Software SL
Privacy & Terms:
https://cyclego.app/privacy-policy/
Can I trust CycleGo app?
Protect your data and wallet. We investigate the developer's website (Sierrachica.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Crushes
by J Bosco
All crushes I original experienced on my PixelBook have been fixed. I noted recently that my lifetime ended and that I has very limited options in terms of type of terrain or control over durations of my workouts. I emailed the app developers to verify my account status and therefore reinstate my account to lifetime and the privileges which come along with lifetime membership. Also, I use the app on both the tablet and my iPhone, however either device shows its own workout records, the two don’t sync. I emailed customer support as well and I am awaiting the response.
Awesome Cycling App
by CRMDUDE
UPDATE Apr 16, 2023: I am taking a star off because the app no longer works reliably on IOS 12. I have an older IPAD with IOS 12.5.7 And there are numerous crashes so much so that I have stopped using it. Please fix.
I loved this app after trying it for 2 days. I now have the lifetime subscription. There are so many workouts available for all fitness levels. The graphics and instructions are great.
Feature request: can you please display the clock during the workout? It’s a hassle to figure out the time in the middle of a workout
Great app!
by CatFun182
I’ve had my exercise bike for awhile now. It’s just been sitting in my room collecting dust- until I found this app, that is. I just finished my first work out on it and I loved it! I’ve always had a hard time getting into any exercise and I haven’t exercised in 4 years because I just hate doing it. This app makes me excited to get on my bike and do it again. The ride was easy and it provided clear instructions, as well as important reminders to drink water and stretch after the exercise. My only complaint is the graphics are weird but I’m okay with it since the app is free and is great. I also love how I don’t need a specific bike or any other equipment; I can use my cheap bike that I bought and don’t have to spend any more money. Another good thing is that the calorie estimates seemed accurate; it matched up perfectly with what my bike estimated. Overall it’s a great app and I’m excited to use it!
Have a Problem with CycleGo: Spin classes at home? Report Issue
Why should I report an Issue with CycleGo: Spin classes at home?
- Pulling issues faced by users like you is a good way to draw attention of CycleGo: Spin classes at home to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CycleGo: Spin classes at home customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CycleGo: Spin classes at home.
