Contact BitGym Support
Company Name: Active Theory Inc
About: The world, from your cardio machine! Explore hundreds of locations with
interactive pacing, stunning visuals and crisp audio for total immersion.
TOTAL
IMMERSION
--------------------------
Perito Moreno glacier in Argentine
Patagonia
Ubud Monkey Temple in Bali
The Eiffel Tower in Paris
Oahu's Lulumahu
And Ruins
.
BitGym Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with BitGym: Treadmill Cycling Erg. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BitGym: Treadmill Cycling Erg. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Active Theory Inc
Verified email ✔✔
E-Mail: support@bitgym.com
Website: 🌍 Visit BitGym Website
Privacy Policy: https://www.bitgym.com/privacy/
Developer: Active Theory Inc
Privacy & Terms:
Read 3 Customer Service Reviews 😭😔💔
Please fix the latest updates
by Fred43218765
I was a huge advocate. The latest update has messed with IOS speed tracking with my iPhone. Very disturbing to have your eyes thinking you are going one speed … then doubling speed. …then a quarter speed when you have not changed your pace.
Frustrated user: tracking progress does not work
by Mr Chess
I usually do not do reviews but I am frustrated with this app that I wanted to provide some comments. First and foremost, The app itself is a wonderful idea and it is also quite immersive but it has technical glitches. Most importantly, the tracking progress in the app does not work and the user is required to go back to the last completed segment and cannot resume where the person finished the workout. This is very frustrating. Also I do not see where the user can contact technical support to address particular issues like the above.
Last update destroyed motion sensing
by Hoser McWawa
This used to be a great app, but after the last update, motion tracking constantly freezes and shows no motion detected.
Nothing on my side has changed and this was fine before the update.
For the developers: I have tried adjusting the lighting in the room and using contrasting clothing colors from my background (light on dark and dark on light) to improve contrast. I have even cleaned the camera lens.
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