Contact Datadog

Contact Datadog Support

Published by on 2024-06-20

About: The Datadog mobile app provides real-time visibility into critical alerts,
incidents, and application performance metrics across your entire environment
directly from your iPhone or iPad. Datadog seamlessly integrates with your
on-call notification and messaging services so your on-call engineers can
quickly evaluate the conditions that triggered an alert, determine its urgency,
and decide the next course of action—anywher.



How to Contact Datadog Customer Service/Support

Datadog Contact Information

Listed below are our top recommendations on how to get in contact with Datadog. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Datadog. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Datadog, Inc.



100% Contact Match

Developer: Datadog

E-Mail: [email protected]

Website: Visit Datadog Website








Reported Issues: 4 Comments

4.5 out of 5

By glad

8 months ago

I want to delete my datadog account and sign in again. I try adding my server to it and it not working I don't know what to do

By Riguytofly


Fix UI Performance issues, Design needs work

If you are looking at simple charts with very few metrics (1 or 2) then the app is adequate. If you have a complicated system and charts with more metrics don’t bother. Just login to the website on your phone and you will have a far better experience. And because I have the app now all my browsing attempts to datadog open the app that is borderline useless. So I am uninstalling for now. Design wise there is a lot that this app has going for it....but don’t look for any semblance of familiarity. It is like the mobile app was designed on a different planet. The SSO sign in process is probably the most clunky that I have ever seen on an enterprise app. This isn’t a mobile problem specifically, but the sign in process on the app is that much worse because of it. It appears this app was released with little testing outside of the happy path and little weight was put into what people do with datadog in the real world.



By dee why 1548


Worthless

Datadog is incredibly powerful. That said, the mobile app is useless. The graphs don’t show proper scales and only show numbers with one decimal place. When looking at percents, that means I’m often looking at graphs with all the same numbers on the y axis. In terms of monitors and alerts, the main thing I want to do is investigate and the app doesn’t have any ability to dig into logs, service info, or traces. In other words, this app provides none of the power of the datadog service, and the functionality it does provide doesn’t even work well enough to give me any information.



By lemoranz


Unable to login with sso

My company uses Auth0 sso and login with sso does not work. It sends an email but after login it just displays Datadog web mobile in Safari.




Have a Problem with Datadog? Report Issue

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Why should I report an Issue with Datadog?

  1. Pulling issues faced by users like you is a good way to draw attention of Datadog to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Datadog customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Datadog.


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