Contact Avios Support
Company Name: Avios Group (AGL) Limited
About: Formerly known as the British Airways Executive Club App, the Avios App is the
quickest way to collect and manage your Avios points. Easily track your Avios
balance, view recent transactions, and plan your next getaway wherever you are.
Avios Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Avios Group (AGL) Limited
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit British Airways Executive Club Website
Privacy Policy: https://www.britishairways.com/en-gb/information/legal/privacy-policy
Developer: IAG Loyalty Limited - 2023
Can I trust Avios app?
Protect your data and wallet. We investigate the developer's website (Britishairways.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Not working for Avios users in the United States
by CloudyJudge
I’m a US user who has had Avios for more than ten years. I just tried using this app again today. The app defaults to using options that are of use only to UK users, like merchants in the UK using English currency, not US dollars. Although I had logged into the app, it asked for me to log in again repeatedly when looking for ways to “shop” with Avios. It looks like I cannot use this app to conduct any actual transactions because it doesn’t provide a way for a US user to make the app use the US options (like Groupon US). Sorry, but I have to give this only 1 star.
Entirely too difficult to get anything fixed
by JulieR322
I should have accumulated Avois points another way. Trying to get the Executive Club to merge accounts, update my email address, make sure everything is correct has required me to spend hours online, or waiting on hold, I even spent my own money to FedEx a letter to them to try and get someone to clean up this mess. And I still can’t create a household account because they keep telling me that my email address is being used on another account. No kidding. You merged them together remember? This should not be this difficult.
Taking away points when travel was impossible
by Bcstractor
Nice, I built up a load of Avíos points and then you took away the flights from Denver so I couldn’t use them and when the flights returned you took them away. When I emailed you about the subject you failed to respond. Cheap skates.
Have a Problem with Avios: Shop, Collect & Travel? Report Issue
Why should I report an Issue with Avios: Shop, Collect & Travel?
- Pulling issues faced by users like you is a good way to draw attention of Avios: Shop, Collect & Travel to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Avios: Shop, Collect & Travel customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Avios: Shop, Collect & Travel.
