Company Name: Zynga Inc.
About: Ready to train your memory? ONNECT is a connection-based 3D pair matching puzzle
game with challenging levels.
Find the matching tiles, connect the pairs with
up to 3 lines.
Listed below are our top recommendations on how to get in contact with Onnect – Pair Matching Puzzle. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Onnect – Pair Matching Puzzle. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Zynga Inc.
http://www.chef.gs/onnect-terms
http://www.chef.gs/privacy-policy
Very unhappy with reduced game time, increased ads, and game freezing! I’ve been playing this for months, until now. These things don’t go unnoticed!
I purchased the $3.99 package for “no ads”. I am still getting the ads when I play the game. Why is this?
Easter eggs not able to collect as the page freezes and blacks out.come on guys you are letting the game go to rack and ruin.I complained on the 11.04.22 and it seamed fixed when I started playing a few days ago. 😅
All this week the game has frozen as I have been about to collect my reward. Very annoying and upsetting to have to play the same scene again and again
Have a paid subscription Cannot access VIP
by Emerald8
I have spent hours upon hours upon hours (even when I was hospitalized) playing this game because I enjoyed it so much. But two days ago they decided to change it up and add some stupid virtual “chess” that you have to gain so many points after playing 4-5 puzzles to earn specific tools that you used to earn after each puzzle. (Now it’s 2 tools max if you watch ads) Unless they go back to their prior set up, this is nothing but a waste of my time. I was fine with the amount of ads they had before since I cannot afford membership, it was balanced and made sense, but now?? Keep your ads - I’m out. (I’ll check back from time to time to see if you really listen to your users or just don’t care)
I’ve been playing for over a year now. Get rid of the chest! Before the so-called “upgrade” The game was challenging because of 1) ticking timer bombs to beat; 2) if you did survive the timer bombs, but ran out of time, you’d get an ad, fair; 3) depending on how big a puzzle and how fast you could finish it, you would get a higher ‘reward’ of tools, so I would be challenging myself at the same time to see if I was able to get 3, 4, or sometimes 5 magnifying glasses based on time left multiplied by my score. My goal was trying to get 6. That personal challenge has now all been removed now you have that “chest” of ads. REMOVE THE CHEST - GO BACK TO WHAT WASN’T BROKEN!!
Please 😔
by Spncrs Mum
I like playing. I have 3 issues. 1-I’m not asking for access to all the themes. I would like to turn off/on the ones I do have access to though. The buttons to do so are not locked. Yet, when I try to turn one off, it takes me to the screen for the weekly/monthly deal. Some themes even show a little crown as the on/off switch, designating those are the premium access. Fine, but I want to access the ones that are shown as open/useable to me. 2-Same as others’ complaints- it does an auto shuffle with available pairs still showing. Tolerable, but not fair. 3-It gives me the option to not use a timer. I have this on so I can relax & not feel rushed. Yet, so many times it adds a bomb! What do you think a bomb is?! Another version of a timer! If you don’t match the bomb to get rid of it or pass it on again to the next pic, it ends the game! Then you either start over or watch a video to continue without a bomb. I’ve had 1 bomb, & up to 5 bombs in one game! It’s hypocritical to allow me to choose no timer, but still make me use a bomb! And I can’t get rid of them unless I match or wait for it to blow up & watch a video.
Also, what are the diamonds for? I have thousands of diamonds and nothing to use them on. ??
by Gretchen1313
This game has some fun shapes, pictures and match games. I admit I love a mindless match game. However, I have had my winnings taken. One day I’m flush, the next day I’m missing hundreds of “bomb” diffusers. I watch an entire 45 second ad, only to have the game freeze, not collecting the prizes I won, in which I’m told I can double winnings watching ads & lose all due to ads freezing. When the game decides to freeze, I don’t even get the 1x amount of winnings. This process has happened more frequently this week. One has NO ability to enquire why they’re being cheated. So, if you enjoy winning tools but have no ability to collect, this game is for you. If you enjoy watching ads, full 45 second ads, this game is for you. If you enjoy watching ads to get through 1 round, for you. As for me, after the past few months, wasting time wondering if I’ll actually get my points, prizes, or get through 1 round without issues, I’m done. Thanks for not providing players a way to advise of issues. Hopefully someday this app will offer a way to inquire about issues, but it has yet to happen. Good luck to anyone playing, know you may not get your hard earned prizes.
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