SmartPromo app not working? crashes or has problems?

SmartPromo Status

Last Updated on 2020-06-05 by Tatiana Gaina

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Common SmartPromo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SmartPromo app on iOS and Android devices. Solve all SmartPromo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SmartPromo iPhone Issues and Solutions

SmartPromo iOS app crashes, not working, errors
SmartPromo iOS app network issues
SmartPromo on iOS has black/white screen

SmartPromo Android App Issues and Solutions

SmartPromo has errors/crashing/not working
SmartPromo server network connectivity issues
SmartPromo has black screen

SmartPromo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SmartPromo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SmartPromo app crashes or not working on Iphone (iOS):

Close and restart the SmartPromo app on iPhone
Update SmartPromo app to the Latest Version for iOS
Uninstall and reinstall SmartPromo iPhone app
Update your iPhone to the latest iOS version

Fix SmartPromo on iPhone unable to connect to server/internet connection issues::

To resolve SmartPromo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SmartPromo black/white screen (blank screen) on iPhone:

Follow the SmartPromo iOS app troubleshooting guide Here →

SmartPromo Android App Issues and Solutions

Fix SmartPromo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SmartPromo app issues:

Force Stop the SmartPromo App
1. On android, goto "Settings" » click SmartPromo app. » click "Force Stop".

Update SmartPromo to the latest version on PlayStore

Clear SmartPromo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SmartPromo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SmartPromo.

Fix SmartPromo unable to contact server/ SmartPromo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SmartPromo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SmartPromo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SmartPromo on android.

Solve SmartPromo black/white screens issue on Android:

Follow the SmartPromo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tatiana Gaina, developers of SmartPromo.

About this app

this app is an advanced Instagram hashtag promoting solution backed by our own Artificial Intelligence, built specifically to analyze social media content and generate relevant hashtags to boost the reach & engagement of your posts. Just pick your desired content and our Smart system will generate trendy hashtags that will help you reach maximum engagement. Stop doing it manually, do it the intelligently with this app within a few touches.