Contact Dictionaries Support
Company Name: 物書堂
About: “Dictionaries” is an electronic dictionary viewer app made to allow users to
efficiently use various dictionaries. Our popular standalone apps have been
integrated into a single app where users can search multiple dictionaries at
once.
Dictionaries Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 物書堂
Can I trust Dictionaries app?
Protect your data and wallet. We investigate the developer's website (Monokakido.jp), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
WARNING about this developer
by As De Corazones
Some users have reported here that dictionaries they've purchased have become unavailable to reinstall. I bought a Collins Spanish Dictionary from Cole Zhu Inc that had exactly the same interface as these ones from Monokakido. When I replaced my iPad and tried to access the app on my new iPad I got an error saying the app was "currently unavailable in your App Store." This is totally unacceptable for a dictionary app. I don't know if Monokakido changed its name from Cole Zhu Inc or bought the dictionary interface, but they should have given some thought to existing users. And SHAME on Apple for not standing by us and making sure that apps remain available to users who buy them. I'm totally disgusted after this experience. No wonder people don't want to pay for dictionary apps. It's really the worst kind of customer service, and it's about more than the money when it would be so easy for Apple to provide the app to people who paid for it.
Can’t download any content !
by NYPSTR
Hi, I am a guy who’s currently working in mainland China.
I love this app a lot and have purchased 37 dictionaries already, recently I reset my iPad and started to download the content again but I just can’t ! Each time I try to download, it says an unknown error occurred. (Btw there is a lot of storage left so I am sure it’s the app’s problem)
Downloading has always worked badly .. but now it stopped working completely
Cannot migrate from my purchased duct
by P1uskid
Purchased WISDOM2 Japanese English dictionary for $30+ and now they deprecated the old app and offered a new one. Unfortunately I’m not able to migrate my purchase to this new app. Really crappy.
Have a Problem with Dictionaries? Report Issue
Why should I report an Issue with Dictionaries?
- Pulling issues faced by users like you is a good way to draw attention of Dictionaries to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Dictionaries customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dictionaries.
