Uber Platz app not working? crashes or has problems?

Uber Platz Status

Last Updated on 2024-03-21 by AEG Europe

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Common Uber Platz Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Uber Platz app on iOS and Android devices. Solve all Uber Platz app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Uber Platz iPhone Issues and Solutions

Uber Platz iOS app crashes, not working, errors
Uber Platz iOS app network issues
Uber Platz on iOS has black/white screen

Uber Platz Android App Issues and Solutions

Uber Platz has errors/crashing/not working
Uber Platz server network connectivity issues
Uber Platz has black screen

Uber Platz iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Uber Platz app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Uber Platz app crashes or not working on Iphone (iOS):

Close and restart the Uber Platz app on iPhone
Update Uber Platz app to the Latest Version for iOS
Uninstall and reinstall Uber Platz iPhone app
Update your iPhone to the latest iOS version

Fix Uber Platz on iPhone unable to connect to server/internet connection issues::

To resolve Uber Platz network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Uber Platz black/white screen (blank screen) on iPhone:

Follow the Uber Platz iOS app troubleshooting guide Here →

Uber Platz Android App Issues and Solutions

Fix Uber Platz not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Uber Platz app issues:

Force Stop the Uber Platz App
1. On android, goto "Settings" » click Uber Platz app. » click "Force Stop".

Update Uber Platz to the latest version on PlayStore

Clear Uber Platz App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Uber Platz app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Uber Platz.

Fix Uber Platz unable to contact server/ Uber Platz internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Uber Platz » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Uber Platz » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Uber Platz on android.

Solve Uber Platz black/white screens issue on Android:

Follow the Uber Platz android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AEG Europe, developers of Uber Platz.

About this app

All in one click – all events, restaurants, opening hours, menues and the cinema schedule in one app. you want to check the current cinema program at the UCI LUXE at Mercedes Platz or you need information about opening hours and menus of one of the restaurants at Mercedes Platz - our new app is your practical companion for your visit to Mercedes Platz. Download UberPlatz now for free on your cell phone! - Exclusive tickets & upgrades: Get your ticket upgrade or tickets to events that are only bookable through UberPlatz . - Event calendar: All events at Mercedes Platz, Verti Music Hall and Mercedes-Benz Arena at a glance. You can also save events directly in your calendar. - Admission & showtimes: All important info about today's event incl. admission times, support acts, traffic information etc. - Shop: The time of waiting in line is over. Order food and drinks in advance and pick up your order at UberPlatz lanes reserved exclusively for app users. We are constantly working on developing UberPlatz and making it even more practical. It is designed to make your visitor experience easier, more comfortable and of course even more exciting. Our app is the practical companion for your visit to Mercedes Platz in Berlin.