Epic Series app not working? crashes or has problems?

Epic Series Status

Last Updated on 2024-07-03 by Mobee Event Apps

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Common Epic Series Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Epic Series app on iOS and Android devices. Solve all Epic Series app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Epic Series iPhone Issues and Solutions

Epic Series iOS app crashes, not working, errors
Epic Series iOS app network issues
Epic Series on iOS has black/white screen

Epic Series Android App Issues and Solutions

Epic Series has errors/crashing/not working
Epic Series server network connectivity issues
Epic Series has black screen

Epic Series iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Epic Series app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Epic Series app crashes or not working on Iphone (iOS):

Close and restart the Epic Series app on iPhone
Update Epic Series app to the Latest Version for iOS
Uninstall and reinstall Epic Series iPhone app
Update your iPhone to the latest iOS version

Fix Epic Series on iPhone unable to connect to server/internet connection issues::

To resolve Epic Series network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Epic Series black/white screen (blank screen) on iPhone:

Follow the Epic Series iOS app troubleshooting guide Here →

Epic Series Android App Issues and Solutions

Fix Epic Series not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Epic Series app issues:

Force Stop the Epic Series App
1. On android, goto "Settings" » click Epic Series app. » click "Force Stop".

Update Epic Series to the latest version on PlayStore

Clear Epic Series App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Epic Series app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Epic Series.

Fix Epic Series unable to contact server/ Epic Series internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Epic Series » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Epic Series » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Epic Series on android.

Solve Epic Series black/white screens issue on Android:

Follow the Epic Series android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mobee Event Apps, developers of Epic Series.

About this app

The Epic Series is a global portfolio of best-in-class mountain bike stage races in which riders push physical and mental limits on world-famous trails and share premium riding experiences with some of the legends of the sport, all whilst surrounded by iconic landscapes. The Epic Series Global MTB App allows you to keep up to date with the latest event news and information, including tracking and following riders, social media feeds, event schedules, course maps and stage finish times. Please note that the continuous use of GPS can decrease battery life.