Contact Ting Sensor Support
Published by Whisker Labs, Inc. on 2023-10-19 About: Ting helps prevent electrical fires to keep your home and family safe.
While
smoke detectors only tell you that a fire is occurring, Ting monitors the
electricity in your home 30 million times every second to detect small,
micro-arcs that can lead to electrical fires.
How to Contact Ting Sensor Customer Service/Support
Listed below are our top recommendations on how to get in contact with Ting Sensor. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Ting Sensor. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Whisker Labs, Inc.
100% Contact Match
Developer: Whisker Labs
E-Mail: [email protected]
Website: Visit Ting Sensor Website
Reported Issues: 3 Comments
By Lissianna81
terrible service
I am not very impressed with them. The person I dealt with didn't always respond to emails. Therefore I ended up throwing away a fan when it wasn't the problem, because I didn't hear from them for 2 weeks so I thought the issue is resolved. There is no method to the troubleshooting and they want you to leave things unplugged for periods of time or leave your breakers flipped for hours at a time. ended up finding the real issue was a wiring issue with the outlet the ting device was plugged into. I plugged it in somewhere else and it solved the issue. (something the person tried to tell me it couldn't be the issue and instead insisted by water heater, which is gas and doesn't use electricity, had to be the issue or my BRAND NEW a/c which was replaced 1/2 way thru this process and hadn't been turned on yet. (meaning the issue in my house started before my hvac system was replaced) Then she tried to tell me it was other appliances which had been unplugged for a few weeks due to this whole process.
By Lissianna81
terrible service
I am not very impressed with them. The person I dealt with didn't always respond to emails. Therefore I ended up throwing away a fan when it wasn't the problem, because I didn't hear from them for 2 weeks so I thought the issue is resolved. There is no method to the troubleshooting and they want you to leave things unplugged for periods of time or leave your breakers flipped for hours at a time. ended up finding the real issue was a wiring issue with the outlet the ting device was plugged into. I plugged it in somewhere else and it solved the issue. (something the person tried to tell me it couldn't be the issue and instead insisted by water heater, which is gas and doesn't use electricity, had to be the issue or my BRAND NEW a/c which was replaced 1/2 way thru this process and hadn't been turned on yet. (meaning the issue in my house started before my hvac system was replaced) Then she tried to tell me it was other appliances which had been unplugged for a few weeks due to this whole process.
By Lissianna81
terrible service
I am not very impressed with them. The person I dealt with didn't always respond to emails. Therefore I ended up throwing away a fan when it wasn't the problem, because I didn't hear from them for 2 weeks so I thought the issue is resolved. There is no method to the troubleshooting and they want you to leave things unplugged for periods of time or leave your breakers flipped for hours at a time. ended up finding the real issue was a wiring issue with the outlet the ting device was plugged into. I plugged it in somewhere else and it solved the issue. (something the person tried to tell me it couldn't be the issue and instead insisted by water heater, which is gas and doesn't use electricity, had to be the issue or my BRAND NEW a/c which was replaced 1/2 way thru this process and hadn't been turned on yet. (meaning the issue in my house started before my hvac system was replaced) Then she tried to tell me it was other appliances which had been unplugged for a few weeks due to this whole process.
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- Pulling issues faced by users like you is a good way to draw attention of Ting Sensor to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ting Sensor customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ting Sensor.
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