Baobab App Status

Last Updated on 2023-09-27 by Dilicom

I have a problem with Baobab App

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⚠️ Most reported problems ⚠️

Not working

46.7%

20.0%

Screen

13.3%

Account

6.7%

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Common Baobab App Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Baobab App network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Baobab App App
1. On android, goto Settings » Baobab App » click [Force Stop]

Clear Baobab App App Cache and Data:
1. On android, goto Settings » Apps » Baobab App » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Baobab App.

On android, goto Settings » Apps or Manage Apps tab.
Click Baobab App » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Baobab App » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Baobab App

E-Mail: support@baobabplatform.com

Website: 🌍 Visit Baobab Android Platform Website

Privacy Policy: https://www.baobabplatform.org/contracts/privacy_policy

Developer: Arizona State University

May 02, 2025, 04:41 AM
a user from Caen, France reported problems with Baobab App : Screen
Mar 19, 2025, 12:29 PM
a user from Marseille, France reported problems with Baobab App : Not working
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