Contact Stenciletto Support

by NikkoElliott

It is buggy. I can’t start even the first puzzle because it isn’t starting the timer when I tap. It’s registering the tap because there is visual feedback on the tile, but the timer doesn’t start. I’ve clicked every single tile. Same issue on all. The tutorial puzzles worked mostly fine. It’s just the first actual puzzle that refuses to work.

In the tutorial section, though, I learned you can tap too fast and it won’t register the second or third tap. For a game that measures speed as part of the score, why on Earth would you be limited to how fast you can tap?

by Bibi&Nibi

Update on my review. Their customer service is outstanding

Unfortunately there is no way to contact developer or have any info how to contact . I started playing and then purchase lifetime lives for $2.99 . Now the game is unresponsive even after restarting it. I want my money back…. Update I got contacted by Apple and Developer and got my money back. Will look into it again when bugs are fixed. I appreciate the quick response of bot Apple and Developers.

by Cambiot

I purchased the full game, expecting to play it while camping this week. But the game doesn't recognize my purchase when I don't have online access.

It's ridiculous that it needs to verify my purchase every time it starts.

Ps. Some of the colors used in the stencils are difficult for me to distinguish, due to a color vision defiency; this turns an intellectual challenge into a frustrating experience.