دووك app not working? crashes or has problems?

دووك Status

Last Updated on 2019-02-13 by eSign SA

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Common دووك Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot دووك app on iOS and Android devices. Solve all دووك app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

دووك iPhone Issues and Solutions

دووك iOS app crashes, not working, errors
دووك iOS app network issues
دووك on iOS has black/white screen

دووك Android App Issues and Solutions

دووك has errors/crashing/not working
دووك server network connectivity issues
دووك has black screen

دووك iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever دووك app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix دووك app crashes or not working on Iphone (iOS):

Close and restart the دووك app on iPhone
Update دووك app to the Latest Version for iOS
Uninstall and reinstall دووك iPhone app
Update your iPhone to the latest iOS version

Fix دووك on iPhone unable to connect to server/internet connection issues::

To resolve دووك network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix دووك black/white screen (blank screen) on iPhone:

Follow the دووك iOS app troubleshooting guide Here →

دووك Android App Issues and Solutions

Fix دووك not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent دووك app issues:

Force Stop the دووك App
1. On android, goto "Settings" » click دووك app. » click "Force Stop".

Update دووك to the latest version on PlayStore

Clear دووك App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "دووك app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch دووك.

Fix دووك unable to contact server/ دووك internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click دووك » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got دووك » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch دووك on android.

Solve دووك black/white screens issue on Android:

Follow the دووك android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at eSign SA, developers of دووك.