CatchUp app not working? crashes or has problems?

CatchUp Status

Published by Ryan Token

Free with no ads! Supported 100% by tips. Keep in touch with your friends,
family, business associates, and anyone else in your iOS Contacts list with
CatchUp.

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Common dislikes about CatchUp app

- It is not clear how the app determines which friends to remind users to catch up with.

- The app may not be useful for users who do not have many friends or who prefer to maintain their friendships in other ways.

- The app may not be effective for users who are not interested in using technology to maintain their friendships.

Have a Problem with CatchUp - Keep in Touch? Report Issue

Common CatchUp Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CatchUp app on iOS and Android devices. Solve all CatchUp app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CatchUp iPhone Issues and Solutions

CatchUp iOS app crashes, not working, errors
CatchUp iOS app network issues
CatchUp on iOS has black/white screen

CatchUp Android App Issues and Solutions

CatchUp has errors/crashing/not working
CatchUp server network connectivity issues
CatchUp has black screen

CatchUp iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CatchUp app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CatchUp app crashes or not working on Iphone (iOS):

Close and restart the CatchUp app on iPhone
Update CatchUp app to the Latest Version for iOS
Uninstall and reinstall CatchUp iPhone app
Update your iPhone to the latest iOS version

Fix CatchUp on iPhone unable to connect to server/internet connection issues::

To resolve CatchUp network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CatchUp black/white screen (blank screen) on iPhone:

Follow the CatchUp iOS app troubleshooting guide Here →

CatchUp Android App Issues and Solutions

Fix CatchUp not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CatchUp app issues:

Force Stop the CatchUp App
1. On android, goto "Settings" » click CatchUp app. » click "Force Stop".

Update CatchUp to the latest version on PlayStore

Clear CatchUp App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CatchUp app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CatchUp.

Fix CatchUp unable to contact server/ CatchUp internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CatchUp » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CatchUp » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CatchUp on android.

Solve CatchUp black/white screens issue on Android:

Follow the CatchUp android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ryan Token, developers of CatchUp.

30% Contact Match

Developer: Prodos Digital LLP

E-Mail: [email protected]

Website: Visit CatchUp Website

About this app

Set reminders for the contacts you choose, and get notified when it's time to this app with them again. Keep in touch with your friends, family, business associates, and anyone else in your iOS Contacts list with this app. Regardless of your choice, you can choose the time of day that you get the notification. this app is free and has no ads. Set these up as recurring reminders, like every week or month, or a custom day that you pick. This is a passion project that honestly helps me out, and I'd rather not muddy the waters with advertising I can't control. I store NONE of your contacts or any of your personal information. If you'd like to support development, you are welcome to leave a tip in the Tip Jar within CatchUp . The contacts you choose and the preferences you set for them are stored locally on your device, and are never sent anywhere else.