Contact Conekt Wallet App Support
Company Name: dormakaba Canada Inc.
About: The Conekt Wallet App is designed to operate on an Apple iPhone, and in
conjunction with electronic access control systems making use of Conekt
mobile-ready readers. It allows a system user to download, manage and hold their
mobile credentials in a simplified manner.
Conekt Wallet App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of dormakaba Canada Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Conekt Wallet App Website
Privacy Policy: https://www.farpointedata.com/conekt/eula/conekt_wallet_privacy_policy.html
Developer: dormakaba Canada Inc.
Can I trust Conekt Wallet App app?
Protect your data and wallet. We investigate the developer's website (Accessnewpossibilities.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Poorly developed app
by Sffguy
Set it up and it’ll work, aside from the realities of building access being tied to something that you can easily break or run out of battery. The real issue is due to the developers failing to understand their customers. I got a new phone and enrolled the reinstalled app, my credential was still in the app. It just didn’t work, I was locked out of the office today. Our credentials manager said this always happens with new phones and Farpointe does not respond to requests for help. To resolve this you have to register a whole new credential, which costs money. And guess what…there is no way to delete a credential from the app! If you add the new, paid-for credential you’ll have the old useless one confusing and cluttering your wallet. Get the bright idea to delete and reinstall the app, and then reload the credential? Welp it only works one time, so you’re locked out again and need a reissue again. Any app with a credential update process that requires deleting and reinstalling the app in a specific, irreversible sequence barely deserves one star.
Terrible
by Irideny
Slow to open the door. If you get of your house often it starts to get really annoying. Also sometimes the timer doesn’t start when you open the app, and you have to reload it. So it takes me 5 to 15 second to open door. At this point they should have just gone regular metal keys to open the door.
Disappointing
by Ronlp
This whole system is pretty amateur with no sign of improving. Having no watch/wallet functionality is pretty ridiculous, but the worst part is that the credential they charge you for cannot be transferred to a new phone, so if you do regular device upgrades you have to buy a new license every time.
Have a Problem with Conekt Wallet App? Report Issue
Why should I report an Issue with Conekt Wallet App?
- Pulling issues faced by users like you is a good way to draw attention of Conekt Wallet App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Conekt Wallet App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Conekt Wallet App.
