Contact Slots DoubleDown Fort Knox Support

by Rima Radwan

I was playing yesterday and won like literally a gazillion coins (I have proof screens shots) 1,818,736,188,213,473. today and went in to play some more and after a few mins of spinning at their max which is 300,000,000 my coins disappeared!! Now it is showing that I have only 67,000,000 coins. Due to just basic math that would be impossible for me to loose these legitimately!! They stole my winnings and I want them back. I have proof and screen shots and am going to report them to Apple for fraudulent activities. I already wrote them via email and have yet to receive a response. My email has submitted photo proof that they cannot dispute..

Response!!!

They wrote back and said sorry we made a technical error so we took all your coins and now refuse to respond to me!! That’s bs, I won those coins fair and square and your errors R not my loss. You need to make a good faith error to replace something in the billions at least!!

by Ok!!???!!

I love some of the games on this app. However, it is just like all the rest. Just cannot build of credits to keep playing and have to keep quitting to collect bonuses to eventually play again sometime. Why do developers create these casino apps if they are not going to let people have fun and be able to play and play?

I have Jackpot Party and Goldfish (have for years) and I use to purchase credits to play when therewere good offers but as an example making a purchase of say $35, 000,000,000 and spinning and spinning and not getting one thing to sustain or build it up, take it right down to nothing I stopped. Can you believe you can spin that many times and never get a thing? Well. It is true!

So yes. These apps are frustrating that they will not let a person continue to play but only a very short time.

by JinmilofOC

I get that the point of some of these apps is to make extra money, but the pissant amount of points given daily by this app is ridiculous and no fun. I would have to go back just to collect points for a month to get enough points to even see if I enjoy the app. Loosen up DD! 2 stars for the good selection of games originally, now 1 for the thinly veiled condescension in your response. Oh and thank you so much for your developer response today for my June 2019 review (it is 2/1/20) which told me that this game is like the “real” slots where you win and lose. And...to sign up for more minuscule amounts of points so you can send incessant emails and notifications about them to me. Blah blah blah. All I see is complaints about this app and the same fake consideration of others issues in their reviews.
Ok fine. There are plenty of other apps out there.