Contact Bonsai Support
Company Name: Bonsai Technologies Inc.
About: -- Featured on Forbes, Techcrunch, USA Today, The Next Web
-- One of the fastest
growing apps according to Mattermark
Bonsai is the time tracking, invoicing and
expense management solution that integrates perfectly within your
workflow.
FEATURES:
• Sleek and simple time tracking
• Create and manage
expenses on-the-go
• Easy invoicing of timesheets and expenses
• View your
total income, expenses and profit
• Seamle.
Bonsai Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bonsai Technologies Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Bonsai Time Tracker & Invoices Website
Privacy Policy: https://www.hellobonsai.com/privacy
Developer: Bonsai Inc
Can I trust Bonsai app?
Protect your data and wallet. We investigate the developer's website (Hellobonsai.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Fine if You Don’t Want Your Money
by Audiofawn
I tolerated the perpetually glitchy UI because I just needed something to track my time and generate invoices. I’m a basic part time 1099 contractor. Other clients in the past have paid me through their payroll companies, but this month was my first invoice paid through Bonsai. I was paid on Friday the 28th, received and email telling me my account was frozen on Saturday the 29th, and was asked to verify my identity through a link that was never sent to me. So now it is the weekend, my account is frozen, no one will respond (see: weekend), and Bonsai is holding my money hostage. I can’t access my account to verify my identity or provide other information. When I set up my account I was as thorough as possible - there was no indication provided of “We at Bonsai will send your account into SUDDEN DEATH MODE the moment you receive money!” while I was setting up my account. Find another app - Bonsai is shady & their platform is buggy.
WARNING!!! DO NOT USE THIS SOFTWARE
by Sir August
I’m a licensed and insured contractor I was using the software and enjoying it. Until I was subjected to a random manual review and kicked off the platform without reason or warning. When asked they said that they couldn’t give me a reason as to why but good luck in my business. I thought that was very coldhearted, passive, aggressive and downright discriminatory, and I will be pursuing this further, in addition to that they have unjustly withheld money that was transferred to me by a client for a reasonable amount of time. Currently, I’m seeking legal advice as to what to do in the situation.
What is going on with the app in phones and iPads?
by Zomvika
It’s been now over a month since I’ve been able to do anything in the app. I thought maybe it was because it’s getting a revamp on website, and they were doing the same for the app. But over 2 week now?
I can’t access the invoices, cannot start or pause the time tracking. It shows me the Home Screen but it’s always telling me “connecting” rendering the app useless.
It’s not a necessity, but it is really inconvenient.
Is this getting the app death and only being used on desktops?
Have a Problem with Bonsai - Track Time & Get Paid? Report Issue
Why should I report an Issue with Bonsai - Track Time & Get Paid?
- Pulling issues faced by users like you is a good way to draw attention of Bonsai - Track Time & Get Paid to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Bonsai - Track Time & Get Paid customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bonsai - Track Time & Get Paid.
