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This app must’ve been designed by a 6 year old. No self respecting app designer would claim this. An absolute MESS of an app. The functionality is terrible! The stupid pointless match game that shows up every time you scan a card? A colossal waste of time and annoying EVERY SINGLE TIME. If you could scan multiple cards at once everything would be so much easier. Also the fact that you can only enter one entry sweepstakes at a time?? Are you kidding? I had over 300 tokens and there’s absolutely no way I’m gonna spend all that time entering 300 times for a cost of 1 token each time. Who came up with this honestly?! Also the fact that they've reverted to entirely digital is shameful! My elderly parents used to love playing this game when it was a paper board they would give you, now they have absolutely no idea what to do. Acme should be ashamed of themselves, they must know no one wants to waste their time entering all these stupid tickets in. Absolutely disgusted and will no longer be playing or shopping at Acme.

When I first started playing the game this year the app worked fine. Awkwardly built, but it worked at least. The second time I went to scan more tickets, I became stuck in an endless circle and never got past the initial login. The third time I tried, I got logged in, but just got a screen showing a list of the participating brands and could not enter any codes. Now, I can enter codes, but only manually. There is no scanning option. I have too many tickets to be willing to spend hours entering all of the codes manually. I’ve deleted and reinstalled the app multiple times. Most frustrating of all is that there is no customer support! I’m sure that if I knew how to Completely remove the app I could reinstall it and maybe it would work. Please provide a way to get tech help. I’ll be very annoyed and disappointed if I wasted all of this time collecting game pieces, opening them, and trying to get the app to work for nothing but I am about to give up!

After opening the app, I got the screen to choose my store but then changed my mind and tried to go back to the start screen. This is when my app nightmare began. At this point the app isn’t responding to nearly anything. It won’t give me a button to choose a store. When I go to the menu and try to change between rules and fax at home, the screen won’t change. I have deleted and reloaded the app several times and still no change. The start screen I am seeing doesn’t offer me a chance to choose a store. Instead, all it shows is a bunch of the brand products that are featured in the game. The only thing I have not tried yet is to restart my iPad, but I shouldn’t have to do that to make the app work. I have worked over 40 years in the tech industry and have both Bachelor and Master degrees in computer science. If I can’t get this app to work, what chance does my 97-year-old mother have. Albertsons— fix your crap, er, I mean, app!!