CaixaBank Sign Reviews

CaixaBank Sign Reviews

Published by on 2024-06-11

🏷️ About: CaixaBank Sign is a mobile application that allows users to confirm their CaixaBank operations from anywhere using their digital signature. The app provides a secure and easy way to authorize all CaixaBank operations online.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
45.7%

🙄💅🫥 Neutral
28.5%

👿🤬😠 Negative experience
25.8%

~ from Justuseapp.com NLP analysis of 507 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Process is transparent no matter which device is used

- Easy to use

- Logical

- Much better than it used to be



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

4.0 out of 5

Worst. App. Ever.

2022-05-21

If I could give it less than one star, I would. It is not intuitive. There is no way to separate the credit from debit, so basically, you are forced into using the credit option even if you have plenty of money in the bank. This is problematic when you have a credit limit, yet you might want to make a large purchase. Then they say, the option is to increase your credit limit. What a sham! And despite the security options on CaixaBankSign , no matter what changes you might want to make, you still need to physically go into a branch to change it because if you change it on CaixaBankSign , it won’t stay. We have had to go 3 times to the branch to simply change our phone number. And still on CaixaBankSign it appears incorrectly, and thus my husband still cannot use his app. And they say to just pop in and it takes five minutes, yet it never is just 5 minutes when because of Covid, you need to stand outside waiting while someone else argues with the security guard, then wait behind the other 5 people in line, and after this 30 minutes goes by, you’re finally in and wait another 5-10 minutes for your agent, and then it takes about 10 more minutes to make the change. It isn’t just a “pop by” ever. This whole experience has been a huge disappointment from the start.

Trash

2022-06-22

Trash

No funciona la aplicación

2022-07-23

Hasta ahora nunca había tenido problemas, pero esta semana estoy intentando enviar dinero por bizum. Y cuando me redirigue a Caixa Sign me sale un error (Operation Fail). He desinstalado y volver a instalar la app, pero ha sido peor el remedio que la enfermedad. Ahora ni siquiera me deja activar mi perfil porque me da un error al insertar el código de seguridad que me llega al móvil, después de haber introducido correctamente mis credenciales de CaixaBank. Arreglen esto POR FAVOR!

Redundante

2022-08-24

No tiene sentido tener que tener tres apps distintas de caixabank

Terrible

2022-09-25

Takes too long to load, absolutely horrendous that they’ve made the phone the only way to confirm your purchase. Doesn’t work well when your out of data or have bad coverage, absolutely hate CaixaBankSign. Clients want options!

How many apps do I need for one bank account

2022-10-26

Completely unnecessary app. One app is sufficient for one bank account. I’ve been thinking about switching banks after years of being with them and this is one more thing that’s pushing me to leave.

Too cumbersome

2022-11-27

This is absolutely retarded. What if I don’t have my phone and I need to access my bank account on the computer?? La Caixa Must think that it’s customers have way too much time on their hands, and they want to waste time confirming simple actions through multiple devices… Boo on you

Unfriendly if you live outside Spain

2022-12-28

App is not easy to use if you live outside of Spain. You are asked to provide certain codes that you can only get when you are physically at a CaixaBank branch. How can you do this when you live miles away?!?

From US and iOS is not working

2023-01-29

I got my one use password. As soon as I entered it jumps to the next page to change it. That screen is disabled and I can not enter any value. Like the fields and buttons are disabled.

Worst banking app I’ve ever used

2023-03-02

La Caixa makes everything significantly more difficult than it needs to be. CaixaBankSign is full of bugs and is totally unreliable. I wish I could give it 0 stars. It’s useless.

No para iPad :-(

2023-03-31

No twine para iPad todavía entonce :-(

Does not work as designed.

2023-05-02

Can not sign the payments. It returns error. Trash app.

Doesn’t work

2023-06-02

Text messages to +1 numbers never arrived

Improved but not enough

2023-07-04

Better than the archaic system of the coded card, but still too cumbersome, requiring two devices and a password.

Es bueno pero.no usa Face id

2023-08-04

Está buena pero le.fakta la integración Face id

SI

2023-09-05

Wawww way better than before

Confusing if You Have Two Devices

2023-10-07

If you have two devices (iPhone and iPad), CaixaBankSign rejects the second device with the same login. The process should be transparent no matter which device might be used.

Great improvement

2023-11-07

Easy to use, logical and much better than it used to be

It works well

2023-12-09

It does what it is designed to do in an intuitive manner.

Super

2024-01-09

Convenient!

Falla todo el tiempo

2024-11-18

Esta nueva manera de aprobar transacciones se supone que simplificaría las operaciones para no tener que usar la tarjeta de códigos. Ahora mismo la aplicación falla en conectarse con la de la caixa y no puedo hacer la transacción que quiero. Típico ejemplo de cosas mal hechas que se supone deben ayudarte y en realidad te complican. Mal mal mal

Complicada y no funciona

2024-11-18

No he podido activar mi tarjeta. La aplicación es complicada y no funciona.

Improved but not enough

2024-11-18

Better than the archaic system of the coded card, but still too cumbersome, requiring two devices and a password.

Aziz Maham

2024-11-18

It’s very good service.

Buena App

2024-11-18

Muy útil. Siempre funciona bien.

Excelente

2024-11-18

Muy buena la aplicación reduce los tiempos de confirmación y la complicación de tener una tarjeta adicional de coordenadas

Espectacular

2024-11-18

Muy bien Caixa, así da gusto.



Is CaixaBank Sign Safe? 🤗🙏


Yes. CaixaBank Sign is very safe to use. This is based on our NLP (Natural language processing) analysis of over 507 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.0/5 . Justuseapp Safety Score for CaixaBank Sign Is 63.9/100.


Is CaixaBank Sign Legit? 💯


Yes. CaixaBank Sign is a totally legit app. This conclusion was arrived at by running over 507 CaixaBank Sign User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CaixaBank Sign Is 100/100..


Is CaixaBank Sign not working? 🚨


CaixaBank Sign works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with CaixaBank Sign? Post a Review




Features

- Digital signature application for CaixaBankNow users

- Allows users to sign their transactions online

- Provides a secure way to confirm transfers and online operations

- Can be configured in just three steps

- Requires an access code to CaixaBankNow for validation

- Offers CaixaProtect® security guarantee

- Owned by CaixaBank, S.A.

  Customer Service/Support