Contact Elo GPS Support

by Johnny 5 760

I’m writing this review because in all the newness of buying a car and trying to figure out how the car works and the new app ELO GPS, l agreed to sing up. Well it’s a lame app from the standpoint of keeping tabs on your car. IE as an alert to notify me of movement or a (geo fence) in the event someone was stealing the car. But I have an iPhone and know one at the app co. can help me with no audible alerts. They keep telling me that it’s working fine. Not true, it does send an alert but l only can see the actual text (only) alert when l turn on the phone and open the app. What good is that? If they steal my car at 10:00 pm after l go to sleep, then l wake up at 5:00 am, The car thieves have gotten a huge jump on law enforcement, me etc. so it’s useless as a form of protection for early warning. And the police won’t have a chance at catching the bad guys or recovering the vehicle. That’s my humble opinion. Plus l will say this too, it’s typical of companies today that, they have no interest in hearing my problem and maybe fixing the (bug) so it could work better? Good luck with that.

by Belms64

Unfortunately HAD to get this when getting a new car, I saw it in the total and told them I didn’t want it but they kept insisting that it comes with the car and cannot take it off. So I let it be but turns out it comes with the car but you are paying for the activation!!! Wish they explained that better and wish I got to see the reviews before too. Has good intentions but too many LATE notifications!!! I’ll occasionally run my errands in the day then be home by 6pm to wake up to a notification at 10pm or later that my car has triggered a movement alert!! Only to find it’s still outside my house or that if it shows it’s currently on the move that it’s from an old route I used earlier in the day. So frustrating and wasn’t worth the cost

by Hole, Not Whole !

I purchased a new vehicle in December 2020 and downloaded this app. I have now received three notifications that the voltage readings on my car were below normal. I had called the dealer after the first two and they indicated this app may not be so reliable from a diagnostic perspective. They suggested I bring the vehicle over to check it out. I decided to wait and see if I received any more. Yup, got one yesterday when I happened to be just two blocks away from the dealer. They checked it out, found nothing wrong. So, I have little trust in this aspect of the app.

I would appreciate an explanation of this matter from the developers of the app. I have never, ever written a review on any app but I find this one very questionable. Thank you!