HNconnect app not working? crashes or has problems?

HNconnect Status

Published by Herbalife International of America, Inc. on 2023-04-13

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Common HNconnect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HNconnect app on iOS and Android devices. Solve all HNconnect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HNconnect iPhone Issues and Solutions

HNconnect iOS app crashes, not working, errors
HNconnect iOS app network issues
HNconnect on iOS has black/white screen

HNconnect Android App Issues and Solutions

HNconnect has errors/crashing/not working
HNconnect server network connectivity issues
HNconnect has black screen

HNconnect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HNconnect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HNconnect app crashes or not working on Iphone (iOS):

Close and restart the HNconnect app on iPhone
Update HNconnect app to the Latest Version for iOS
Uninstall and reinstall HNconnect iPhone app
Update your iPhone to the latest iOS version

Fix HNconnect on iPhone unable to connect to server/internet connection issues::

To resolve HNconnect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HNconnect black/white screen (blank screen) on iPhone:

Follow the HNconnect iOS app troubleshooting guide Here →

HNconnect Android App Issues and Solutions

Fix HNconnect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HNconnect app issues:

Force Stop the HNconnect App
1. On android, goto "Settings" » click HNconnect app. » click "Force Stop".

Update HNconnect to the latest version on PlayStore

Clear HNconnect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HNconnect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HNconnect.

Fix HNconnect unable to contact server/ HNconnect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HNconnect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HNconnect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HNconnect on android.

Solve HNconnect black/white screens issue on Android:

Follow the HNconnect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Herbalife International of America, Inc., developers of HNconnect.

100% Contact Match

Developer: Herbalife International of America, Inc.

E-Mail: [email protected]

Website: Visit HNconnect Website

About this app

Herbalife Nutrition Independent Distributors can enjoy the power and convenience of running their business from wherever they are with features that can help them build relationships, improve follow-ups, and grow their business. • Improve Follow-ups: Smart contact profiles keep track of orders, goals, birthdays and more. • Stay Informed: Get notifications about sales and activity sent straight to your phone. • Share Excitement: Tap to share content through social media, text or via messaging apps. • Be Supported: Text your questions to Herbalife Nutrition and get quick, helpful answers. The this app app is only available for Distributors in the United States and Puerto Rico.