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⚠️ Most reported problems ⚠️

Something else
84.6%

Crashes
11.5%

Account
3.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Through the Word Problems 😠👌🔥

• Technical issues can occur

• No feedback option within the app

  22 Reported Issues: 😵🆘🛟🚨📢

Tracy Garrett
2023-08-21

My android will not let me add the app. It tells me there was an error try again.

Colleen Anne Van Zeeland
2022-09-14

Every time I come back to the app, I cannot hear sound because it will not play. I choose the chapter I want to listen to but it will not play.

Rebekah
2022-09-12

The app keeps stopping while I'm on the login page. Tried uninstalling and reinstalling but the problem persists. I am several days behind on my start journey...please fix😥

Jennifer Linden
2022-08-11

I was having all of the same login issues. I usually sign in with Google and it wasn't recognizing me. I followed the advice of some of you and uninstalled the app and reinstalled it and now I can log in with Google again and I'm back in! Thank you for that tip!

Judy
2022-08-01

I had the same issues as described here. Login not recognized, user pool not recognized, etc. after emailing and getting no response after several tries. I tried uninstalling and reinstalling app. No luck. This morning I went to play-store and updated app and it finally let me back in. Maybe it will work for you.

Kurt Kleiner
2022-07-30

Not able to log in, error message. Thanks

Charles Bell
2022-07-29

I love this app as well I have only signed by using my Google Sign-in. My phone says, "an error was encountered with the requested page." I uninstalled and reinstalled several times and I get the same error. Please let me know when this app gets fixed or if there is a work around.

Lisa
2022-07-28

I've been having the same issue as everyone above. I'm really missing my morning devotions. :(

Bill Mudler
2022-07-28

I have not been able to sign onto thru the word app today. It does not know me or allow me to sign up.

Doyle Cook
2022-07-28

I love this app. I have only signed by using my Google Sign-in. My phone says, "an error was encountered with the requested page." I uninstalled and reinstalled. Same error. Please let me know when this app gets fixed or if there is a work around. Thanks!

Christina
2022-07-28

When I try to log in, it says user does not exist. When it try forgot password, it says user does not exist. When I try to create a new account, it says user does not exist. When I try to log in w Google, it says page loading error. When I try to create new account w Google, it says page loading error.

Armando
2022-07-28

Having same issues all others since 0600 pacific time and still in trouble as of 0945

Keith Madlena
2022-07-28

Trying to log in I get this message User pool client 5i1vujv3qepn1aku0r8rh36avq does not exist. When I select to I forgot my password (which I didn't) it does not recognize my email address.

Luanne Schnase
2022-07-28

I tried all the troubleshooting, but nothing is helping sign in with email or Google.

Carol Nabors
2022-07-28

I’m trying to get back into my TTW app but it’s asking for my password. I don’t remember it and it says sending link to reset it but I haven’t received the link

Michelle Pratt
2022-07-28

Trying to log in and getting the error message... User pool client 5i1vujv3qepn1aku0r8rh36avq does not exist. I did a force stop. I have unjustified and reinstalled. Same message.

Harold Outz
2022-07-28

Tried and tried It says it doesn’t recognize me 😔

Carrie Vaughn
2022-07-28

I am having a login/ connectivity issue, I type in user ID (e-mail) and password and there is an error. I'll go into "forgot password" and it still won't process and errors out. I've uninstalled the app and will install it again. I am using an Android Samsung 9 phone. When will the issue be resolved?

Ralph Brown
2022-07-28

The app does not recognize me and I can’t log in no matter how I try even new account won’t work

Carrie Miles
2022-07-28

I cannot sign in. I selected “Forgot Password” it said there’s no account w/ my email. I tried to log in using Apple & the link it for Amazon dot something. I hope the issues is fixed ASAP.

Courtney Curran
2022-07-28

I’ve used this app all the time. Today it won’t let me sign in. I tried to sign in using my linked google and it won’t work and also I’ve tried to log in with email and create a new account. I’ve uninstalled and also shit down phone but still no luck. I’m on iPhone 13.

John Rubin
2022-07-28

Login fails on the app. I use Sign In with Apple. I tried to create new account. And it fails as well. Delete and reinstall ap same issue An error was encountered with the requested page.

Showing 1-22 of 22

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Common Through the Word Problems & Solutions. Troubleshooting Guide

       


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Verified email ✔✔

E-Mail: help@throughtheword.org

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Developer: Through the Word Inc.




About this app

Clear explanation for every chapter in every book, from Genesis to Revelation. ***** "The Bible can be hard to understand... you have made it come alive to me! ***** “Love love love!!!!! Life changing app!!!  Every day, 130,000 people around the world trust TTW for their daily Bible habit. Read the reviews below! -TTW is a guided journey through the entire Bible, one chapter at a time - with no ads, no fees, ever. -EVERY AUDIO GUIDE walks you through one Bible chapter with clear explanation and insightful application. -SIMPLE. BIBLE. HABIT.  I am a teenager (16) and … not great at reading and understanding so ThroughtheWord made reading the Bible a much more enjoyable experience for me, and truly has changed my life. ***** “I'm constantly amazed at the depth of teaching packed into 7-10 minutes.  Really helpful to better understand the Bible! ***** "Seems like every chapter brings me closer to the love of God". ***** "So much fun and does a fabulous job at simplifying.. ". ***** “My favorite app… the only app I use every day. ***** “Love it!  TTW has more than 1200 audio guides covering every Bible chapter, with insight and application for every level. ***** Absolutely awesome!  I had a hard time creating a Bible habit, but now I wake up excited to dive into God’s Word! ***** “LOVE!  UNDERSTAND THE BIBLE IN JUST TEN MINUTES A DAY, with plans for every book and Audio Guides for every chapter.  TTW is Bible on your screen, pastor in your headphones - one chapter today, next chapter tomorrow. -18 EPIC JOURNEYS, with intro plans for the Bible curious, and deeper plans for the Bible veteran.  The Bible can seem daunting, so TTW has broken it down into 90-day journeys, guiding you step-by-step through books, themes, and chronology with a great balance between Old and New Testaments.  It’s simple yet effective. ***** “ ThroughtheWord has been critical in my spiritual growth. ***** “Perfect morning devotional!  It fits a busy schedule, making it easy to listen on the road, while you work out, or whatever fits your daily routine. New to the Bible?  Have you ever started a Bible reading plan, but got bogged down in Leviticus or Numbers?  TTW is Bible on your screen, pastor in your headphones.  Walk through all 1189 chapters in about 8-10 minutes each, with clear explanation and compelling application from teachers you trust.  This is what I have been searching and waiting for for so many years. ***** “ ThroughtheWord is amazing!  TTW’s simple plan keeps you moving, and our teachers even make the boring chapters interesting!