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• Technical issues can occur
• No feedback option within the app
My android will not let me add the app. It tells me there was an error try again.
Every time I come back to the app, I cannot hear sound because it will not play. I choose the chapter I want to listen to but it will not play.
The app keeps stopping while I'm on the login page. Tried uninstalling and reinstalling but the problem persists. I am several days behind on my start journey...please fix😥
I was having all of the same login issues. I usually sign in with Google and it wasn't recognizing me. I followed the advice of some of you and uninstalled the app and reinstalled it and now I can log in with Google again and I'm back in! Thank you for that tip!
I had the same issues as described here. Login not recognized, user pool not recognized, etc. after emailing and getting no response after several tries. I tried uninstalling and reinstalling app. No luck. This morning I went to play-store and updated app and it finally let me back in. Maybe it will work for you.
Not able to log in, error message. Thanks
I love this app as well I have only signed by using my Google Sign-in. My phone says, "an error was encountered with the requested page." I uninstalled and reinstalled several times and I get the same error. Please let me know when this app gets fixed or if there is a work around.
I've been having the same issue as everyone above. I'm really missing my morning devotions. :(
I have not been able to sign onto thru the word app today. It does not know me or allow me to sign up.
I love this app. I have only signed by using my Google Sign-in. My phone says, "an error was encountered with the requested page." I uninstalled and reinstalled. Same error. Please let me know when this app gets fixed or if there is a work around. Thanks!
When I try to log in, it says user does not exist. When it try forgot password, it says user does not exist. When I try to create a new account, it says user does not exist. When I try to log in w Google, it says page loading error. When I try to create new account w Google, it says page loading error.
Having same issues all others since 0600 pacific time and still in trouble as of 0945
Trying to log in I get this message User pool client 5i1vujv3qepn1aku0r8rh36avq does not exist. When I select to I forgot my password (which I didn't) it does not recognize my email address.
I tried all the troubleshooting, but nothing is helping sign in with email or Google.
I’m trying to get back into my TTW app but it’s asking for my password. I don’t remember it and it says sending link to reset it but I haven’t received the link
Trying to log in and getting the error message... User pool client 5i1vujv3qepn1aku0r8rh36avq does not exist. I did a force stop. I have unjustified and reinstalled. Same message.
Tried and tried It says it doesn’t recognize me 😔
I am having a login/ connectivity issue, I type in user ID (e-mail) and password and there is an error. I'll go into "forgot password" and it still won't process and errors out. I've uninstalled the app and will install it again. I am using an Android Samsung 9 phone. When will the issue be resolved?
The app does not recognize me and I can’t log in no matter how I try even new account won’t work
I cannot sign in. I selected “Forgot Password” it said there’s no account w/ my email. I tried to log in using Apple & the link it for Amazon dot something. I hope the issues is fixed ASAP.
I’ve used this app all the time. Today it won’t let me sign in. I tried to sign in using my linked google and it won’t work and also I’ve tried to log in with email and create a new account. I’ve uninstalled and also shit down phone but still no luck. I’m on iPhone 13.
Login fails on the app. I use Sign In with Apple. I tried to create new account. And it fails as well. Delete and reinstall ap same issue An error was encountered with the requested page.
Complete guide to troubleshoot Through the Word app on iOS and Android devices. Solve all Through the Word app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Through the Word Inc., developers of Through the Word.
E-Mail: help@throughtheword.org
Website: 🌍 Visit Through the Word App Website
Privacy Policy: https://throughtheword.org/privacy-policy/
Developer: Through the Word Inc.
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