Contact Prescription Scanner

Contact Prescription Scanner

Published by on 2020-12-18

Staying home and need your glasses prescription? Scan it off your current
glasses with our FREE app. With our Prescription Scanner App, it’s easy &
fast to scan the prescription details off your current eyeglasses from the
comfort of h...

How to Contact Prescription Scanner

Prescription Scanner Contact Information

Listed below are our top recommendations on how to get in contact with Prescription Scanner. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Prescription Scanner. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Optimax Investments

A better way to Contact apps

You can now contact Prescription Scanner customer service directly
via Email using our new site -

Contact Prescription Scanner directly

Common Prescription Scanner Issues

  • By ReginaLue

    Inaccurate results. Don’t waste your time.

    I just used the app to get my prescription reading and it was completed successfully. But i had a few questions about the accuracy of the results so i called the customer service number just now and spoke to a representative and he instructed me that the results from the app may not be right and to go to the doctor for a accurate reading (which is understandable) but i was puzzled at that because what’s the point of the application in that case, is it to waste people’s valuable time? In that case I wouldn’t recommend anyone to use this application for their prescription. If I could review without a star I would.

  • By UnicornXx

    Just go to the optometrist.

    Ive been sitting in front of a computer for over an hour trying to scan my glasses. The image being scanned is either “too blurry” when it is actually the camera focusing and refocusing continuously (even though the camera is completely still), the loading process getting stuck at 98%, or the app just crashes all together. Just book an eye exam and save yourself the headache, this is my second day trying to scan my glasses and the app seems broken.

  • By musicchemistry

    Doesn’t work with large, hi-resolution monitor

    Updated: changed rating from 1 star to 3. The problem was with my hi-res 32-inch 4K monitor, set to “larger size” text in the Macintosh display control panel. The app thought the browser window was too small when in fact it was large. By the time I made the browser window big enough so the app stopped complaining, it was so huge I had to hold my phone WAY back, and couldn’t hold my glasses half-way between. When I switched to the MacBook’s built-in laptop display, it was fast and easy. Original review: Spent 15 minutes, app simply didn’t work. First, it kept telling me to get the dots in the phone camera’s view even though they plainly were. Then it just couldn’t find my credit card even though I followed the instructions exactly. Finally got thru that, then a repeat of those failures as it tried to measure my glasses. After 20 minutes my arms were so tired from holding my glasses and moving them back and forth with no apparent progress I had to give up. Very frustrated.

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Have a Problem with Prescription Scanner? Report Issue

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Why should I report an Issue with Prescription Scanner?

  1. Pulling issues faced by users like you is a good way to draw attention of Prescription Scanner to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Prescription Scanner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Prescription Scanner.

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