Bitcoin app not working? crashes or has problems?

Bitcoin Status

Last Updated on 2018-03-18 by Juraj Chochlik

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Crashes

50.0%

Not working

50.0%

problems reported in the last 24 hours

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Common Bitcoin Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bitcoin app on iOS and Android devices. Solve all Bitcoin app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bitcoin iPhone Issues and Solutions

Bitcoin iOS app crashes, not working, errors
Bitcoin iOS app network issues
Bitcoin on iOS has black/white screen

Bitcoin Android App Issues and Solutions

Bitcoin has errors/crashing/not working
Bitcoin server network connectivity issues
Bitcoin has black screen

Bitcoin iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bitcoin app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bitcoin app crashes or not working on Iphone (iOS):

Close and restart the Bitcoin app on iPhone
Update Bitcoin app to the Latest Version for iOS
Uninstall and reinstall Bitcoin iPhone app
Update your iPhone to the latest iOS version

Fix Bitcoin on iPhone unable to connect to server/internet connection issues::

To resolve Bitcoin network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bitcoin black/white screen (blank screen) on iPhone:

Follow the Bitcoin iOS app troubleshooting guide Here →

Bitcoin Android App Issues and Solutions

Fix Bitcoin not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bitcoin app issues:

Force Stop the Bitcoin App
1. On android, goto "Settings" » click Bitcoin app. » click "Force Stop".

Update Bitcoin to the latest version on PlayStore

Clear Bitcoin App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bitcoin app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bitcoin.

Fix Bitcoin unable to contact server/ Bitcoin internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bitcoin » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bitcoin » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bitcoin on android.

Solve Bitcoin black/white screens issue on Android:

Follow the Bitcoin android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Juraj Chochlik, developers of Bitcoin.

About this app

Whether you are new in the world of crypto investments or you are an experienced investor Bitcoin will help you to make a profit. Check easily all your investments in all markets and use various exchange calculators built in Bitcoin. Using this minimalist/simple/easy app will help you to stay organized in the world of cryptocurrencies. With Bitcoin you are able to track all main cryptocurrencies in one place. Price ticker is here for you to alert you about the price change in anytime. Online news about this app & altcoins to keep you informed every day. Track your investment in cryptocurrency every day. Convert different currencies and calculate your profit!