kappa app not working? crashes or has problems?

kappa Status

Last Updated on 2019-06-17 by Daniel Krenmayr

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Common kappa Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot kappa app on iOS and Android devices. Solve all kappa app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

kappa iPhone Issues and Solutions

kappa iOS app crashes, not working, errors
kappa iOS app network issues
kappa on iOS has black/white screen

kappa Android App Issues and Solutions

kappa has errors/crashing/not working
kappa server network connectivity issues
kappa has black screen

kappa iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever kappa app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix kappa app crashes or not working on Iphone (iOS):

Close and restart the kappa app on iPhone
Update kappa app to the Latest Version for iOS
Uninstall and reinstall kappa iPhone app
Update your iPhone to the latest iOS version

Fix kappa on iPhone unable to connect to server/internet connection issues::

To resolve kappa network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix kappa black/white screen (blank screen) on iPhone:

Follow the kappa iOS app troubleshooting guide Here →

kappa Android App Issues and Solutions

Fix kappa not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent kappa app issues:

Force Stop the kappa App
1. On android, goto "Settings" » click kappa app. » click "Force Stop".

Update kappa to the latest version on PlayStore

Clear kappa App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "kappa app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch kappa.

Fix kappa unable to contact server/ kappa internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click kappa » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got kappa » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch kappa on android.

Solve kappa black/white screens issue on Android:

Follow the kappa android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Daniel Krenmayr, developers of kappa.