Contact Tentacle Timebar Support
Company Name: Tentacle Sync GmbH
About: Use this app to monitor the timecode of your Bluetooth Tentacle Sync E and
Tentacle Track E.
For each device, the following information is
available:
・timecode
・frame rate
・battery status
・signal strength
In
contrast to the regular "Tentacle Setup" app, this app does not allow for
changing the configuration of your Tentacle devices on purpose.
Tentacle Timebar Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Tentacle Timebar Website
Privacy Policy: https://tentaclesync.com/privacy-policy
Developer: Tentacle Sync GmbH
Privacy & Terms:
3 Most reported problems 😔💔
Incompatible with latest firmware
by Hnckuser
Does not recognize Tentacles over Bluetooth with latest firmware (v2). Also needs the ability to invert screen colors—black on white is difficult to see on camera.
Does not work with Tentacle Sync e v2.0 firmware
by Bwanajim
This is a useful app. It worked just fine until I upgraded my Tentacle Sync e devices to the v2.0 firmware. Now, it doesn’t see them at all.
Doesn’t fill display
by TechnoWhopperWithCheese
Seems to work well in my first 10 minutes of testing, but somehow the iPhone version produces a larger read out on my iPhone plus, than the iPad versions, on my iPad mini (even tried to install the iPhone version on my iPad, but was forced into using the iPad version). Why not fill the whole screen? Or better yet, make it adjustable in size, and with memory of the last used size. I LOVE tentacle. I have 2 of the old, and 2 new sync boxes. Couldn’t be happier. This app would be a perfect 5 stars if the numbers would just fill the entire width of the screen!
Have a Problem with Tentacle Timebar? Report Issue
Why should I report an Issue with Tentacle Timebar?
- Pulling issues faced by users like you is a good way to draw attention of Tentacle Timebar to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Tentacle Timebar customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tentacle Timebar.
