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About: Privacy-first app Capture your thoughts freely and without distractions,
tracking, or ads. With Joplin’s end-to-end encryption and open-source code,
you can concentrate on your ideas and tasks without worrying about your privacy.


 
  2025-01-15

Joplin Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Laurent Cozic



Verified email ✔✔

E-Mail: no-reply@joplinapp.org

Website: 🌍 Visit Joplin Website

Privacy Policy: https://joplinapp.org/privacy/

Developer: Laurent Cozic








3 Most reported problems 😔💔

4.2 out of 5

Poor attention to detail

2025-02-21

by Human Parson

The app mostly works, but has a cumbersome UI and is full of annoying bugs which demonstrate a lack of ability or willingness on the part of the developer to properly test the app. Examples include inserting multiple new lines when you hit enter once, deleting the wrong character, messing up indentation and capitalization, graphical glitches, inserting images into the wrong place, etc. You can’t tap the end of a line without it selecting the last word on the line for no reason. If you select a block of text and perform some operation on that selection, like turning into a bullet list, the app will change what you have selected and perform that operation on what you didn’t even have selected. There is no way to undo, so hopefully it didn’t ruin your document. Sometimes the controls will simply disappear for no apparent reason and you’ll need to restart the app to get them back. The date format is day/month/year regardless of the device’s date locale settings. Also, the export function just fails silently. Most of these bugs can be reproduced every single time, so the only possible explanations are that the developer never bothered testing the app or simply doesn't care enough to fix them

Incredibly confusing interface

2025-02-22

by NightTriker

This app is very difficult to use as it doesn’t follow normal iOS ways of doing things.

I tried to set up WebDav sync, and it took several tries because I didn’t notice that the little icon next to the settings title needed to be hit to save my changes. Really? iOS standards are to automatically save stuff like that do users don’t have to deal with it.

I created a single notebook with a single note. No idea where they are because they don’t appear in the app. Maybe there was some little save icon I missed seeing. They did get saved to my WebDav server, so it somehow managed to save the data but I can’t access it in the app.

Oh, and the file names on the WebDav server are hash values rather than anything like the title of the note or notebook, so when looking at the WebDav file system, it’s impossible to locate your note without searching the text. It would be so much better if the file name at least had some relationship to the note title

Pretty buggy interface

2025-02-23

by Playin' In A Travelin' Band

I love the syncing features, but the interface for entering text is so buggy, the app is pretty much unusable, except for reading notes entered elsewhere. Sometimes when I type, everything randomly comes out all-caps. Auto-correct does not work at all, and predictive text sees each letter as a separate word. Using dictation works - but only one word at a time. : /

This is the only app I’ve ever encountered on the iPhone that has such a remarkably troubled interface for simply entering text. Right now the only way to use it is to enter text in Apple Notes (or any other app, really), copy it, and paste it into Joplin.

I hope this improves, but for now, I’ll need to use another app.


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