1F app not working? crashes or has problems?

1F Status

Last Updated on 2024-04-16 by Первая Форма

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Common 1F Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 1F app on iOS and Android devices. Solve all 1F app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

1F iPhone Issues and Solutions

1F iOS app crashes, not working, errors
1F iOS app network issues
1F on iOS has black/white screen

1F Android App Issues and Solutions

1F has errors/crashing/not working
1F server network connectivity issues
1F has black screen

1F iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 1F app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 1F app crashes or not working on Iphone (iOS):

Close and restart the 1F app on iPhone
Update 1F app to the Latest Version for iOS
Uninstall and reinstall 1F iPhone app
Update your iPhone to the latest iOS version

Fix 1F on iPhone unable to connect to server/internet connection issues::

To resolve 1F network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 1F black/white screen (blank screen) on iPhone:

Follow the 1F iOS app troubleshooting guide Here →

1F Android App Issues and Solutions

Fix 1F not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 1F app issues:

Force Stop the 1F App
1. On android, goto "Settings" » click 1F app. » click "Force Stop".

Update 1F to the latest version on PlayStore

Clear 1F App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "1F app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 1F.

Fix 1F unable to contact server/ 1F internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 1F » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 1F » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 1F on android.

Solve 1F black/white screens issue on Android:

Follow the 1F android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Первая Форма, developers of 1F.

About this app

Email, calendar with extended business functions, contacts, secure notes, convenient mail composer with rich formatting capabilities and various media attachments.